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Rotisserie Chicken
Brand Certified

Swiss Chalet

4.6
(3,793 reviews)

Business Details

560 Fairway Rd S, Kitchener, ON
N2C 1X3, Canada
(519) 894-1311

About

RestaurantRecipe Unlimited
Swiss Chalet is proud to be voted most trusted Casual Restaurant for Family Dining brand by Ontario shoppers based on the 2026 BrandSpark® Canadian Trust Study. Swiss Chalet in Kitchener, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price! Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families to our restaurants since 1954, & serving up our famous Chalet Hospitality from our family to yours.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Swiss Chalet
560 Fairway Rd S, Kitchener, ON
N2C 1X3, Canada

Hours

Monday11:00 AM - 10:00 PM
Tuesday11:00 AM - 10:00 PM
Wednesday11:00 AM - 10:00 PM
Thursday11:00 AM - 10:00 PM
Friday11:00 AM - 10:00 PM
Saturday11:00 AM - 10:00 PM
Sunday11:00 AM - 9:00 PM

Menu

3 menus · 333 items

Explore offerings from Swiss Chalet on 560 Fairway Rd S in Kitchener, with popular chicken & ribfest - limited time! , chicken & rib monday, 2 can dine tuesday, and starters available at this location.

Dining Room

96 items
View full menu

Takeout

119 items
View full menu

Delivery

118 items
View full menu

Reviews

4.6
3,793 reviews
5 stars
2,845
4 stars
585
3 stars
151
2 stars
80
1 star
132
  • DL
    Dave & Chris Linder
    2 days ago
    5.0
    We had the most delicious "hot" meal last night!!! Our waitress Zena was excellent, very pleasant and attentive! This is our Swiss Chalet location going forward forever! Even the finger bowl with lemon was served with hot water. The manager even came out to greet us. Wish every restaurant was like this!
  • PP
    PinkMonkeyBird
    6 days ago
    2.0
    Food is as expected, it's the same, tried and true Swish Chalet no matter where you go. The negative experience came from trying to order over the phone. For most places, this is a great way to eliminate waiting time on pickup orders, but here it's a nightmare trying to get through 2 computers before getting redirected to a call centre where its clear they have no interest in selling you food. The goal is to up sell you on promotions and steal your personal data for advertising purposes. With all the options out that for fast casual where you can just call the restaurant and place an order with no fuss, this was certainly not worth the hassle.
  • CM
    Candy Marie
    Aug 8, 2026
    5.0
    Such a pleasant experience walking in and being greeted by Senni ensuring we were taken care of right away and extremely polite. Betty was an absolute rockstar, upbeat, funny caring, attentive, and cares about her job and her guests. Will return again!
  • JJ
    Jess
    Aug 2, 2026
    5.0
    Myself and 25 coworkers held our end of the year lunch at this location and everything went amazing! Fitwi and his team were able to have everything hot and ready for our lunch and got everyone’s order correctly and promptly. They took every measure and accommodated every allergy and dietary needs. Payment went smoothly and there were no issues. Truly the best and I can not wait to come back! Thank you!!
  • RB
    Robert Bebee
    Aug 2, 2026
    5.0
    Absolutely amazing service and I don’t say this much! Manager and younger staff were so kind… I’ve been to a lot of Swiss chalet’s and they actually kinda cared :) I ordered 2 meals as a students and were slightly on the smaller portion side - they distinctly understood and just helped. Was very easy and light hearted Thank you Manager for your kind staff service and restaurant. I will be back! Food was also very good I think they make homemade fries or different than regular Swiss chalet’s AUGUST 21 to SEPT 7 2 can dine 19.99

Frequently Asked Questions About Swiss Chalet

Does Swiss Chalet at 560 Fairway Rd S, Kitchener offer a Braille menu?

Yes, every Swiss Chalet restaurant location with a dining room has a Braille menu.

Brand Certified Facts from Swiss Chalet

This information is certified by Swiss Chalet and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 09, 2026Yext Knowledge Graph
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