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Subway

3.7
(276 reviews)

Business Details

(519) 568-7667
http://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Kitchener Subway® Restaurant at 120 Ottawa Street North brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
120 Ottawa Street North, Kitchener, ON
N3H 3K5, Canada

Hours

Monday8:30 AM - 11:00 PM
Tuesday8:30 AM - 11:00 PM
Wednesday8:30 AM - 11:00 PM
Thursday8:30 AM - 11:00 PM
Friday8:30 AM - 11:00 PM
Saturday8:30 AM - 11:00 PM
Sunday9:00 AM - 10:00 PM

Menu

1 menu · 166 items

Explore offerings from Subway on 120 Ottawa Street North in Kitchener, with popular non-food items, breakfast, soups, and snackwiches available at this location.

Subway 33121-0 Menu en-CA

166 items

Reviews

3.7
276 reviews
5 stars
155
4 stars
33
3 stars
13
2 stars
10
1 star
65
  • CA
    Colin A
    6 days ago
    1.0
    Too expensive for a sandwich, they are not putting enough meat in the sandwich, total let down
  • AA
    Ava
    Jul 13, 2026
    5.0
    sangita had amazing customer service, would come again
  • TT
    Talyn
    Jul 9, 2026
    5.0
    Everyone is always super nice! Food is always delicious :)
  • JJ
    Jimi
    Jul 8, 2026
    1.0
    I ordered a footlong steak and bacon, got meat on about half of it and the lady looked at me like I was an idiot when I asked about the rest of the sub. Worst subway in 5 the last 5 towns I've been to.
  • AG
    A guide
    Jun 24, 2026
    1.0
    I ordered online and went to pick up my order. I noticed there were very few veggies in my sub, so I politely asked the owner, Himanshu, to add extra veggies. After picking up my order and opening it in my car, I saw there were still almost no veggies — mostly just bread with a very small amount of veggies. I went back inside to request extra veggies, but the owner humiliated me by claiming that I removed the veggies in my car and came back to ask for more. He also claimed that I ate the veggies and returned to get extra. He wanted to show me the store video, and I told him I also wanted to show him my car to prove that I did not remove anything from the sub. Instead of listening, he continued accusing me. He and his wife were extremely rude and used offensive language. I had to repeatedly ask for a refund. After multiple requests, the owner’s wife (employee) told Himanshu to give me the refund and said they would “assume we gave it to a homeless person,” which was very disrespectful and unnecessary. The owner also claimed he is losing money because he sells subs with 25% discounts, which is not my concern as a customer. If you cannot provide proper customer service and respect your customers, then you should not be running a business. This was the worst Subway experience I have ever had. I felt disrespected and humiliated by the way I was treated. I HOPE THE EMPLOYEES ARE BEING PAID FAIRLY AND TREATED WELL.

Frequently Asked Questions About Subway

What are the operating hours for Subway at 120 Ottawa Street North in Kitchener?

Subway is open Monday to Saturday from 8:30 AM to 10:30 PM (11:00 PM Tuesday to Friday) and Sunday from 9:00 AM to 10:00 PM.

Does Subway at Eastwood Square offer curbside pickup?

Yes, curbside pickup is available at this Subway location.

Brand Certified Facts from Subway

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Certified July 19, 2026Yext Knowledge Graph
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