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McDonald's

3.4
(2,371 reviews)

Business Details

715 Ottawa Street South, KITCHENER, ON
N2E 3H5, Canada
(519) 569-7224
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
715 Ottawa Street South, KITCHENER, ON
N2E 3H5, Canada

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 184 items

Explore offerings from McDonald's on 715 Ottawa Street South in KITCHENER, with popular breakfast, beef, chicken, and sandwiches & wraps available at this location.

McDonalds English Menu

184 items

Reviews

3.4
2,371 reviews
5 stars
817
4 stars
501
3 stars
318
2 stars
182
1 star
553
  • JM
    Jordan Miller
    Jun 18, 2026
    1.0
    Wanted to buy one of the new Salted Caramel Coffee Frappes from here, but they charge $1.30 more here for this drink than the McDonald's I usually go to in Guelph. That's a 30% price hike, before tax! What else are they over charging for?
  • DG
    DUNCAN GUIMOND
    Jun 16, 2026
    5.0
    I been coming almost every morning for coffee and muffin, I gotta say I have been to alot of other mcdonalds (there is one in elmira where I live that is more convenient but they are horrible) and tim hortons (timmies is trash) but this location has always been consistent, they have never got my order wrong and always seems to have the best coffee that always tastes the same ( I am always here mon-fri at about 710am) The guy at the drive through window who has a name badge of Kevin has been one of the best i have consistently dealt with. There is another blonde girl but I dont know her name who has been good to but I dont always see her consistently like I do kevin. Just a shout out to this location and Kevin as well!
  • FK
    Fadi Kadi
    Jun 14, 2026
    1.0
    I came to this location today to order and I wanted poutine with my order two of them and they said OK and I was expecting to get two poutine and when I get to the window, they give me all of my food with all fries and a instead of the poutine without even letting me know, and when I asked that I asked for two poutine they said we don’t have it. What would you like us to do we just work here. This is not how you deal with customers from the first place you should tell me you don’t have poutine I would’ve cancelled my full order and went to another McDonald’s that would have actually poutine
  • SS
    Scott
    Jun 13, 2026
    1.0
    I’m not sure where to start here. The food tastes of chemicals, and not the normal amount of chemically you’d expect from fast food. The staff is clearly very stressed out and should quite honestly be given more breaks so they don’t mess up orders as bad as they do, or argue with customers about the smallest things known to man. Lastly, although this specific McDonald’s is located in a fairly busy plaza in Kitchener, that shouldn’t excuse it from the abhorrently long wait times most customers find themselves waiting. There’s regularly at least 10 employees there at all times (as far as you can see) so either training has to become more important or management has to take things more seriously. I know it’s just a McDonald’s, but for a franchise location please try to do better.
  • AA
    Abi
    Jun 13, 2026
    1.0
    This was around 11AM on June 13/26, let me walk you through this. It’s a busy Saturday morning, so my partner and I expect a wait for the drive thru/food/etc (that isn’t the issue here) upon approaching the window, my partner asks if he can have two bacon & egg sandwich meals. The employee cuts him off saying “alright two sandwiches, you can drive on up” to which my partner corrects him and tells him he wants a Hashbrown and one of those cloud coffees they have just launched. My partner had to repeat he wanted an actual iced coffee a DOZEN times, and even then we were given coffee frappés instead, and that’s what they punched into our receipt. When my partner went inside to get this corrected, he said he observed the employees arguing with a different customer, something about how the employee was sure they put fries in the customers bag and that the customer was lying about not receiving them. My partner figured since the drive thru employee punched in the frappes on the receipt instead of what we actually wanted; they would argue with him about that as well. So he just ended up ordering the coffees instead to, avoid a dispute. He’s a kinder person than I am, because that was money wasted, because the employees at this company lack respect, patience, humility, and straight up kindness. My advice? When it’s busy, it’s busy. You’ll get to the end of the rush, keep your head attached. Treat your paying customers all the same & with compassion. That’s Customer Service 101. Also, for the love of God, invest in some better damn drive thru headsets.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 715 Ottawa Street South, Kitchener?

McDonald's is open 24 hours a day, seven days a week.

Does this McDonald's location offer delivery service?

Yes, delivery is available 24/7 at this location.

Brand Certified Facts from McDonald's

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