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McDonald's

3.4
(2,296 reviews)

Business Details

1138 Victoria St, KITCHENER, ON
N2B 3C9, Canada
(519) 741-1884
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
1138 Victoria St, KITCHENER, ON
N2B 3C9, Canada

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 184 items

Explore offerings from McDonald's on 1138 Victoria St in KITCHENER, with popular breakfast, beef, chicken, and sandwiches & wraps available at this location.

McDonalds English Menu

184 items

Reviews

3.4
2,296 reviews
5 stars
715
4 stars
527
3 stars
387
2 stars
189
1 star
478
  • CE
    Chris E
    2 days ago
    1.0
    Worst franchise in the area. Late night is always closed despite it being 24 hours, garbage bins blocking the drive thru. On multiple occasions I’ve been told to “pull ahead to spot 1” and then was forgotten about just sitting in the parking lot.
  • JK
    Joho The King
    Aug 19, 2026
    5.0
    No issues, was like any other McDonald's visit, service was fast and correct. 5 star because they had no issues as lots of other McDonald's seem to have problems getting orders right.
  • LH
    Leti H
    Aug 14, 2026
    1.0
    Dinning areas dirty, washrooms nasty, service ok needs improvement and they take to long to serve
  • AB
    Alexander Botros
    Aug 11, 2026
    5.0
    What can I say? It's McDonald's. The staff are bananas nice and competent, though. One of the staff personally paid for a guy's meal when it turned out he didn't have enough.
  • AB
    Amilynn B
    Jul 26, 2026
    5.0
    On Sunday, July 19th around 540pm, I had the opportunity to witness an incredibly difficult situation at McDonald's, and I felt these employees deserved to be recognized. Cody, Jainil, and Shubham handled an extremely high-conflict customer with remarkable professionalism, patience, and composure. They remained calm, treated the customer with respect, communicated clearly, and never allowed the situation to escalate. Their teamwork, kindness, and ability to de-escalate such a challenging interaction were genuinely impressive. As someone who worked at McDonald's years ago, I know this level of conflict management wasn't part of the training back then. The way these three employees represented the restaurant speaks volumes about their character and dedication to customer service. McDonald's is fortunate to have employees like Cody, Jainil, and Shubham. They turned a stressful situation into an example of outstanding professionalism and deserve recognition for their exceptional work.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 23, 2026Yext Knowledge Graph
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