Location.com logo
Brand Certified

Kelseys Original Roadhouse

4.4
(2,808 reviews)

Business Details

1440 South Ottawa Street, Kitchener, ON
N2E 4E2, Canada
(519) 571-4567
https://www.kelseys.ca/en/locations/on/kitchener/1440-south-ottawa-street

About

RestaurantBar & GrillBarSports BarCanadian RestaurantFamily Style RestaurantChicken Wings RestaurantRestaurant Delivery ServiceRecipe Unlimited
Looking for a delicious dining experience in Kitchener? Kelseys Original Roadhouse is your go-to restaurant destination! We offer a classic roadhouse atmosphere perfect for families, friends, and sports enthusiasts. Enjoy our patio and dive into our mouthwatering menu, featuring signature dishes like our classic Four-Cheese Spinach Dip, juicy double-stacked burgers, and unforgettable chicken wings. With multiple TVs broadcasting the latest sports, you won't miss a minute of the action. Join us every day for daily specials, along with delicious lunch and brunch deals. Whether you're planning a casual lunch, a lively dinner, or a spot to watch the big game, our restaurant in Kitchener has you covered. We pride ourselves on providing a fun, welcoming environment with consistently delicious food. For those days when you can't make it in, enjoy the convenience of our delivery and takeout services. Order your Kelseys favourites online or through our app and bring the roadhouse experience home.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Kelseys Original Roadhouse
1440 South Ottawa Street, Kitchener, ON
N2E 4E2, Canada

Hours

Monday11:00 AM - 10:00 PM
Tuesday11:00 AM - 11:00 PM
Wednesday11:00 AM - 11:00 PM
Thursday11:00 AM - 12:00 AM
Friday11:00 AM - 12:00 AM
Saturday11:00 AM - 12:00 AM
Sunday11:00 AM - 10:00 PM

Menu

4 menus · 207 items

Explore offerings from Kelseys Original Roadhouse on 1440 South Ottawa Street in Kitchener, with popular hello summer, on ramp appies , chicken your way, and burly burgers available at this location.

Food

103 items
View full menu

Happy Hour

29 items
View full menu

Lunch & Brunch

18 items
View full menu

Bar

57 items
View full menu

Reviews

4.4
2,808 reviews
5 stars
2,018
4 stars
386
3 stars
115
2 stars
94
1 star
195
  • AV
    Aaron Vann
    3 days ago
    5.0
    I hadnt been to Kelseys since I was a kid, and I must say, it has changed a lot in a good way. The menu has a wide variety of interesting dishes to pick from, and the servers take good care of you. I had the buffalo chicken Caesar wrap with angry Cajun fries, I highly recommend! Portions were big and food was tasty.
  • MB
    Maddie Burdett
    4 days ago
    5.0
    Shoutout Kristina!! Some of the best service I have ever gotten. She’s very knowledgeable about the menu and went above and beyond for us. Food was awesome too. I will definitely be back and asking for Kristina’s section!
  • AS
    Ayan S.
    Aug 21, 2026
    3.0
    We came here to celebrate a special occasion with family, and unfortunately, our experience was quite disappointing. This was our third visit, but sadly, it will most likely be our last. When we arrived, there was nobody at the entrance to greet us for over two minutes. We eventually had to walk further inside, closer to the kitchen area, just to get a waiter's attention. From the moment we walked in, the overall atmosphere felt very down and unwelcoming. The food itself was good, but the service did not feel personal or welcoming. I also feel that staff presentation and overall appearance need more attention. These are the people serving the food, and when someone appears unkempt or not well put together, it unfortunately affects the overall dining experience. When we were leaving, nobody offered the kids any candies or even acknowledged them, and once again, there was nobody at the door to say goodbye. Those small gestures can make a big difference, especially when you're celebrating a special occasion with family. Overall, the experience felt more like visiting a fast-food restaurant than a proper sit-down dining establishment. The food was good, but the service, atmosphere, and lack of hospitality really took away from the experience. It's unfortunate because this was our third visit, but after this experience, we won't be coming back. A welcoming atmosphere and attentive service are just as important as the food.
  • ZZ
    Zain
    Aug 9, 2026
    1.0
    Today, Sunday afternoon just before 2pm, the restaurant was not busy, and we waited 15 minutes without being approached by the server. We were seated and waited a while before the original hostess came to ask what we wanted to drink. Placed order and advised we were ready to order food, she said she’d let the server know. A few more minutes pass and all we got was room temp water and no sign of the server. We left. Went to Jack Astors and had a much better experience, within 4 minutes of being seated we had our drinks and order was placed. Do not recommend going here.
  • GA
    Gilbert Asmus
    Jul 29, 2026
    2.0
    Once we ordered food, took over 10 mins to get a soft drink, sipped on the Diet Coke and it was very flat and I was drinking syrup . I ordered buffalo wings and half order nachos. The nachos that came to our table hardly had any cheese on it and the cheese that was on the nachos wasn’t even melted and not even hot. The nachos didn’t even come with any salsa or sour cream. The wings were sweet tasting which is odd for a buffalo sauce and not even hot or spicy. The waitress came by a total of two times for the entire meal and when she came by asking how the food was , I said it’s ok but she did notice there was no cream cheese nor salsa. The second time she came back I asked for another Diet Coke and asked her to have the bartender look at the carbonation line because the Diet Coke I had was very flat. My daughter also tasted the Diet Coke and she also said it’s like drinking syrup. The waitress cake back with another Diet Coke and she said told us that the carbonation line is full and when I tasted the Diet Coke it had a lot of carbonation and I let my daughter taste it and she even said what a difference from the first Diet Coke. So the restaurant was service flat Diet Coke before I mentioned it to them. I asked for the bill and saw the bill for $49 and change and I wasn’t happy with both service and the food but I still topped the server $6 to be polite. As a retired federal food inspector, service and food was lacklustre and serving cold nachos with cold cheese didn’t help. The buffalo sauce should be advertised as sweet and not traditional spicy buffalo sauce. The bartenders should always maintain their carbonation lines and not serve flat soft drinks. Also when any waitstaff takes out food, they should also take a look at the food and see if anything is missing from the dish. I am also a trained chef from fine dining restaurants and these mistakes should have not happen even with a roadhouse environment. My daughter would not want to come back and this was her first and last experience at this place and franchise. Poorly managed and executed as a kitchens manager and staff not trained properly in service.

Frequently Asked Questions About Kelseys Original Roadhouse

Does Kelseys Kitchener have a patio?

Yes, the Kelseys restaurant located at 1440 South Ottawa Street in Kitchener has a great outdoor patio for enjoying your favourite roadhouse dishes and drinks. This patio offers a relaxed and enjoyable dining experience for individuals, families, and groups alike.

Is Kelseys Kitchener Canadian Owned?

Yes, Kelseys located at 1440 South Ottawa Street in Kitchener is locally owned and operated. Kelseys is a proudly Canadian brand since 1978.

Brand Certified Facts from Kelseys Original Roadhouse

This information is certified by Kelseys Original Roadhouse and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 30, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: