WN
West Nicholson
1 day ago
⭐️⭐️ A Culinary Catastrophe at Arby’s — Great Service, Utterly Abysmal Food
For our ongoing 45th birthday celebrations, we decided to give Arby’s a chance, and while the service was genuinely excellent and the atmosphere was surprisingly pleasant, the food was an entirely different beast. I struggle to adequately articulate the sheer gastronomic devastation that unfolded before us. The roast beef sandwich, which arrived with the promise of a satisfying meal, instead presented a profoundly unsettling sensory experience. The meat possessed an almost uncanny combination of rubbery suppleness and damp, papery fragility, as though it had been excavated from an ancient culinary bog and reanimated against its will. Each bite delivered a peculiar, disquieting amalgamation of saline aggression, metallic undertones, and a vaguely gelatinous texture that lingered on the palate like an unwelcome apparition.
The flavour profile was bewilderingly discordant, a cacophony of indistinct savouriness and inexplicable aftertastes that seemed to wage war against every functioning taste bud. The texture was particularly egregious: neither satisfyingly tender nor enjoyably chewy, but trapped in some miserable gastronomic purgatory between processed pliability and desiccated melancholy. At several points, I genuinely felt my stomach preparing to file a formal complaint, and the unmistakable sensation of bile creeping upward made finishing the sandwich an exercise in sheer psychological endurance.
And yet, perhaps the most bewildering aspect of the entire ordeal was the contrast between the lovely staff and the edible catastrophe they were serving. The employees were courteous, the environment was inviting, and the service was commendable. Unfortunately, the culinary execution seemed to have taken an extended sabbatical from the premises.
Ultimately, Arby’s provided an experience of extraordinary contradiction: five-star hospitality accompanied by food that inspired an almost philosophical reconsideration of the human relationship with nourishment. I sincerely appreciate the excellent service, but I cannot overstate how profoundly disappointing the meal was. For a 45th birthday celebration, we were hoping for a memorable feast. We certainly received a memorable experience, although primarily as a cautionary tale in the annals of fast-food history.
I had not been to this location in quite some time and wanted to get the Meat mountain. I ordered it and was disappointed that the sandwich was small. The portions of meat were small, not not roast beef was on the sandwich. About the amount on a child size one. My sandwich was not even close to being warm, let alone hot. I think they put cold meat like turkey on it than made it seem even colder. My sandwich,a small pop and a turnover cost me $30 and I left very hungry . I would have been better off buying two of the large sandwiches. Definitely would not get the meat mountain again. This is the only negative thing I have experienced at Arby's over a very long time.
DD
deedee daltka
Sep 14, 2026
I had the Double with Cheddar & Curly Fries. So good! I hadn't had one since the 90's.
Fresh, satisfying & so filling.
Really liked their options of free dipping sauce. Great atmosphere, Excellent friendly service. Clean, too. There were a few things on the menu, in regards to variety, looking forward to sampling more of their menu.
Service was perfectly acceptable for a fast food restaurant. The restaurant itself seemed like it hadn't been renovated since 2010. That isn't necessarily an issue but it just means the vibes weren't anything spectacular. The men's bathroom was stinky, the floor was sticky, and the urinal was entirely too far off the ground. I would say I'm pretty average in height and opted for the toilet otherwise my balls would be touching the bottom of the urinal.
What was especially egregious was the food. I ordered a buffalo chicken sandwhich and curly fries. The fries were good but the sandwhich was not. The only thing on the burger was way too much lettuce and the chicken itself. The whole sandwhich was absolutely swimming in the most watery hot sauce known to man and the whole thing was a saugy mess. The lack of toppings was sort of my fault, I looked back at the menu listing and the only toppings it mentioned were lettuce, Parmesan cheese, buffalo sauce, and ranch. That being said there was no cheese and the regular crispy chicken sandwhich has tomato so why wouldn't the buffalo?
It was very disappointing because I was eating with someone and they ordered a triple cheese turkey BLT. It was large, had plenty of toppings, was not messy, and they let me have a bite and it was delicious. If I ever end up back at an Arbeys I will certainly try that.
But in general their menu is extremely hit or miss. A lot of their sandwhiched are bland and by default hardly come with any toppings. But some of their other menu items are fantastic!
Overall my most recent experience at this particular establishment was not a positive one.
AT
Alyssa Taylor
Sep 2, 2026
I recently went here with my family, i order 90$ worth of food for the whole family, and first they forgot the fries that i ordered, i had to go back in to get them, i then looked through my bags and noticed i did not have one of the sandwiches i ordered. i went back through the drive through, and was questioned and made a fool of because THEY forgot. They kept saying they gave it, when obviously they did not. This staff was rude and arrogant. I felt belittled, and i got a simply very shy “sorry”, nothing else for my time wasted. The manager of this establishment should be ASHAMED, of their staff, and performance. specifically the staff on wednesday september 2 around 8 pm - 8:30. I hope the manager will take this opportunity to retrain their staff members on customer service. Thank you.