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Rotisserie Chicken
Brand Certified

Swiss Chalet

4.1
(1,539 reviews)

Business Details

85 Dalton Ave, Kingston, ON
K7K 6C2, Canada
(613) 547-0100

About

RestaurantRecipe Unlimited
Swiss Chalet is proud to be voted most trusted Casual Restaurant for Family Dining brand by Ontario shoppers based on the 2026 BrandSpark® Canadian Trust Study. Swiss Chalet in Kingston, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price! Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families to our restaurants since 1954, & serving up our famous Chalet Hospitality from our family to yours.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Swiss Chalet
85 Dalton Ave, Kingston, ON
K7K 6C2, Canada

Hours

Monday11:00 AM - 9:00 PM
Tuesday11:00 AM - 9:00 PM
Wednesday11:00 AM - 9:00 PM
Thursday11:00 AM - 9:00 PM
Friday11:00 AM - 9:00 PM
Saturday11:00 AM - 9:00 PM
Sunday11:00 AM - 9:00 PM

Menu

3 menus · 334 items

Explore offerings from Swiss Chalet on 85 Dalton Ave in Kingston, with popular chicken & ribfest - limited time! , chicken & rib monday, starters, and rotisserie chicken available at this location.

Dining Room

95 items
View full menu

Takeout

120 items
View full menu

Delivery

119 items
View full menu

Reviews

4.1
1,539 reviews
5 stars
807
4 stars
373
3 stars
160
2 stars
78
1 star
121
  • KF
    Ken Farrelly
    1 day ago
    1.0
    Took over an hour to get our food delivered, when it showed my wrap was like raw pizza dough from all the condensation that came off the fries. I just happen to notice the bacon on the inside, upon further inspection, the bacon was raw! So after waiting an hour I didn’t even get to eat my dinner, it went straight into the garbage, exactly what that dinner was, and where it belonged! When I called in and spoke to the manager, it was one excuse after another….bacon gets put on a cookie sheet and sometimes the odd piece gets missed. I asked if the cooks know the difference between cooked bacon or not? It’s one thing that it doesn’t get cooked, it’s another thing that raw pork ends up in someone’s food, do they not look at the food when preparing meals? Then his excuse for the wrap is because they prepare the food and have to wait for the drivers to come in and pick up, makes it hard to keep the wrap from turning into what I had described. I said maybe they should put the cool wrap in one container and the hot fries in another. Problem solved. I sent these suggestions in along with my photos of the bacon (which he asked for) Also told him that his $30 credit for our $55 bill to smooth everything over seemed pretty sad since my meal alone cost $26. Not to mention that my email didn’t even warrant a reply. I didn’t want to write this but it’s obvious that this manager could care less about my experience and left me no choice. Extremely disappointed to say the least 👎 Would not recommend this restaurant. O stars 💩
  • YY
    Y
    4 days ago
    5.0
    This is the location that my Swiss Chalet delivery orders come from, and I’ve also dined in once. The food is always consistent! Today I had a delivery order take an exceptionally long time, and it was stuck in the preparation phase. For context, I ordered at 5:05pm and the estimated window was 5:35-5:55pm. I initially called the customer service line that was some person in the Toronto call centre at 6:26pm, and she said that my order was still being prepared and sometimes it takes a little longer. When I asked if there’s a guaranteed delivery window, she said there isn’t and that was the end of the conversation. At 6:41pm I decided to call the restaurant themselves just to check that they got my order. Turns out my order did go out, but the DoorDasher stole my food and another guest’s food. The manager at this location was very kind and handled everything very professionally. At 7:30pm the manager called me again and told me he would refund my food and that I would still be getting it, and that he would speak to the Dasher personally to make sure it gets to me. This was totally not the restaurant’s fault, and they went above and beyond to make sure this error from DoorDash would be corrected. They handled it way better than the customer service line did. Normally this kind of experience would make or break my relationship with a business (especially for being a chain restaurant), and I am very impressed with how they turned things around.
  • SA
    Susan Anderson
    Aug 12, 2026
    3.0
    The wait for our food was unacceptable (45 min). We should have been told it would take that long. Took ages to get dessert too. Would not go back
  • GC
    Gayle C
    Aug 8, 2026
    5.0
    Only waited 2 minutes to be seated and the place was packed. They cleaned our table promptly and took our order in a timely manner. Our server was great
  • KW
    Kim Watson
    Aug 7, 2026
    5.0
    My father needs to be in Kingston often for Dr's appointments. We tend to eat at the Swiss Chalet on Dalton -- we have had the same server Thomas at least 4 or 5 times. Thomas is absolutely outstanding!! He always goes out of his way to make the experience as best as it can be considering we are typically a bit stressed from the specialist appointments. Well done Thomas!!

Frequently Asked Questions About Swiss Chalet

Does Swiss Chalet at 85 Dalton Ave, Kingston have a drive-thru?

Yes, Swiss Chalet at 85 Dalton Ave, Kingston has a drive-thru for your convenience. Our drive-thru allows you to enjoy your Chalet Faves without leaving your car.

Does Swiss Chalet at 85 Dalton Ave, Kingston offer a Braille menu?

Yes, every Swiss Chalet restaurant location with a dining room has a Braille menu.

Brand Certified Facts from Swiss Chalet

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Certified August 16, 2026Yext Knowledge Graph
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