Unbelieveable. Rude, ignorant, and one of the stupidest expirences I've ever had! We went through the drive through, on the passenger pickup side. We ordered a strawberry sundae, peanut butter sundae, and a small smores blizzard. It was repeated back to us, so we knew we had the correct order. We arrive to pick it up, and we see our orders waiting... and yet we wait there for 15 minutes... watching them slowy melt as the employees continued to see us and ignore us. They finally open the window, and serve us with completely melted, soupy, ice-cream. We politely requested that it be re-made, as she clearly could not flip it, and it was liquid. We then wait another 5 minutes. The employee opens the window again, and we are met with the same two melted blizzards. Not remade. Not only were the blizzards still complete liquid, but we only ordered one small blizzard. We were served with a small AND a medium. We gave up completely on the request of them remaking it, as it was clearly pointless. They were lazy and ignorant. We tell them that we did NOT order a medium blizzard, and that we would like our money back, to which the employee replied, "would you like to keep it anyways since you already paid for it?" We told her no, and that we want our money back, in cash. I am then handed the melted blizzard, along with two other completely melted sundaes. As we sat in the parking lot of the car, one of us opened our sundaes, and to out lovely surprise, was completely liquid. It landed on his hands, shirt, and all over the car. He went back to the window angrily, asking it to be remade. He was given a napkin, and he went to go throw it out. He came back go the window, only to hear that same, indolent employee in the corner talking to one of her coworkers about ME. "The girl didn't friggin' want it," As if a mind was changed out of nowhere. Sure, that anger would be understandable if a mind WAS suddenly changed. But it was not. We DID NOT ORDER IT. Moronic. Disgusting. That lady absolutely needs to have her attitude checked. Will not be returning. Ever.