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Business Details
About
DinerAmerican RestaurantBreakfast RestaurantCanadian RestaurantFamily Style RestaurantBurger JointRestaurant
Zak's is a local institution that started in the ByWard Market, and has been serving up classic diner fare for almost 40 years! Known for having the best burgers in Kanata, with a side of nostalgia... plus the largest milkshake selection in town! Hearty all-day breakfasts, generous portions, poutine & specialty shakes are the draws at this enduring retro joint. Craft beer, wine, classic cocktails and a complete bar for a fun night out. Come by and let us show you why we have been Ottawa's favourite diner for generations.
Location
Hours
Monday7:00 AM - 9:00 PM
Tuesday7:00 AM - 9:00 PM
Wednesday7:00 AM - 9:00 PM
Thursday7:00 AM - 9:00 PM
Friday7:00 AM - 10:00 PM
Saturday7:00 AM - 10:00 PM
Sunday7:00 AM - 9:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.