Certified by Dairy Queen Grill & Chill • May 17, 2026
Monday10:00 AM - 12:00 AM
Tuesday10:00 AM - 12:00 AM
Wednesday10:00 AM - 12:00 AM
Thursday9:00 AM - 12:00 AM
Friday9:00 AM - 1:00 AM
Saturday9:00 AM - 1:00 AM
Sunday9:00 AM - 12:00 AM
Reviews
3.6
602 reviews
5 stars
229
4 stars
160
3 stars
72
2 stars
27
1 star
114
EG
Ethan Googoo
2 days ago
1.0
Wouldn’t let us order Because we were Native American
KK
Kyle
May 11, 2026
1.0
I came in yesterday for a nice refreshing treat, which was satisfactory, but the employee with the red hair, Kaitlyn I believe, was very unbothered by my presence when she served me. She was very rude and overall unprofessional. Usually this type of thing does not bother me from employees in the service industry as I understand how difficult and exhausting the job can be at times, but what bothered me the most was the way she was talking to her coworkers out in the open. Not only was she rude to me, but she was cursing at her colleagues for no apparent reason. If there was a reason, disciplining employees in front of customers is completely uncalled for, especially in such a manner. She exhibited overly forceful and inappropriate language/body language.
Overall, the food was as average as any fast food place on a given day, but some of the employees at this location appear to be in need of extra training and de-escalation techniques.
MD
Mike Dinelle
Apr 26, 2026
1.0
I spend $42.99 on one of your blizzard BIRTHDAY cakes at your location and the cashier tells me that she's too busy to take an extra 2 minutes to write a happy birthday message on it for my daughter. Absolutely ridiculous after spending that kind of money. Quite frankly, I really don't care how busy you were; it would have literally taken you an extra 2 minutes and I ended up having to write a message myself when I got back home. Totally unacceptable. They didn't tell the customer in front of me that they were too busy to make his 4 blizzards when he put his order in. Will not be back.
JL
James Lajambe
Apr 26, 2026
1.0
Very rude front staff, and very unprofessional. You can tell they get away with it all the time which reflects on the management.
CK
Chris K.
Apr 25, 2026
1.0
I had an issue with an ice cream cake I bought for my daughter's birthday. I tried calling 5 times and the first 4 times someone picked up and immediately hung up. The 5th time I was met with a rude and dismissive staff member. Always nice when your daughter ends up crying on her birthday. Thanks DQ.
Will absolutely not be coming back here.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the regular store hours for Dairy Queen Grill & Chill in Kanata?
Dairy Queen Grill & Chill in Kanata is open from 10:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 10:00 AM to midnight on Friday and Saturday.
Does Dairy Queen Grill & Chill offer drive-thru service and what are its hours?
Yes, Dairy Queen Grill & Chill offers drive-thru service daily from 10:00 AM to 10:00 PM.
Where is Dairy Queen Grill & Chill located in Kanata?
It is located at 499 Terry Fox Drive, Unit 110, Kanata, ON K2T 1H7, Canada.
What kind of food and treats does Dairy Queen Grill & Chill specialize in?
The location specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and DQCakes.com ice cream cakes.
What amenities are available at Dairy Queen Grill & Chill to make visits comfortable?
Amenities include seating, high chairs, restrooms, free WiFi, wheelchair accessibility, and it is family-friendly and good for kids.
How can I order from Dairy Queen Grill & Chill online or get mobile deals?
You can place pickup orders online via their website and download the Dairy Queen app for exclusive deals and mobile ordering rewards.
Is Dairy Queen Grill & Chill open on holidays?
For example, on November 11, 2025, the location is open from 10:00 AM to 11:00 PM. Check specific holiday hours as they may vary.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby places include the Signature Centre shopping center, Thai Express Restaurant Ottawa for Pan-Asian cuisine, and Honey Coffee Bar for coffee and cafe delights.
Are there other food options close to Dairy Queen Grill & Chill in Kanata?
Yes, nearby restaurants include Pure Kitchen Kanata (vegetarian), Fratelli Kanata (Italian and pizza), and Thai Express for Thai cuisine, offering a variety of dining experiences near your visit.
How can nearby transit or landmarks help me find Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is located near the Signature Centre shopping center and other popular stores like Shoppers Drug Mart and The Beer Store, making it easy to find within this well-known commercial area on Terry Fox Drive.
Brand Certified Facts from Dairy Queen Grill & Chill
This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: