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Chick-fil-A

4.2
(1,848 reviews)

Business Details

3000 Palladium Dr, Kanata, ON
K2T 0K5, Canada
(613) 237-6129

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast Restaurant
Welcome to your Kanata Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy Chick-fil-A® favourites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries and Mac & Cheese, and salads prepared fresh daily. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including dine-in, carry-out and drive-thru. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Chick-fil-A
3000 Palladium Dr, Kanata, ON
K2T 0K5, Canada

Hours

Monday10:30 AM - 11:00 PM
Tuesday10:30 AM - 11:00 PM
Wednesday10:30 AM - 11:00 PM
Thursday10:30 AM - 11:00 PM
Friday10:30 AM - 11:00 PM
Saturday10:30 AM - 11:00 PM
SundayClosed
9/1/202610:30 AM - 11:00 PM
10/12/202610:30 AM - 11:00 PM
12/24/202610:30 AM - 11:00 PM
12/25/202610:30 AM - 11:00 PM
12/26/202610:30 AM - 11:00 PM
12/31/202610:30 AM - 11:00 PM
1/1/202710:30 AM - 11:00 PM

Menu

2 menus · 107 items

Explore offerings from Chick-fil-A on 3000 Palladium Dr in Kanata, with popular meals, entrées, sides, and beverages available at this location.

Chick-fil-A Menu

73 items

Chick-fil-A UK – No Breakfast

34 items

Reviews

4.2
1,848 reviews
5 stars
1,144
4 stars
312
3 stars
149
2 stars
68
1 star
175
  • OA
    Omar Alaydi
    1 day ago
    1.0
    This was one of the worst customer service experiences I’ve had. I placed an order for approximately $145, and one of the items I specifically ordered was grilled chicken nuggets. Instead, I was given fried nuggets. Mistakes happen, but what happened next is completely unacceptable. I went back to the the manager to correct the mistake. The manager refused to replace the item and refused to give me a refund. So I left without the food I actually ordered and without getting my money back. In other words, I paid for something I never received. For a $145 order, I expected basic customer service and accountability. Instead, the manager basically chose to do nothing about the restaurant’s mistake. If you make a mistake with a customer’s order, you should fix it not refuse to take responsibility and leave the customer paying for food they never received. Extremely disappointing. I will seriously reconsider coming back to this location, and I would not recommend the Kanata location based on how this situation was handled.
  • PD
    Pauline Dupont
    3 days ago
    3.0
    Was there yesterday! My daughter ordered the New Pretzel burger meal and I ordered no.8! When we got our food, there was no pretzel burger meal. I.brought back to the staff the simple breaded chicken sandwich , which I never ordered. The manager came and said I would have to pay $3.00 more for the pretzel sandwich. I said it wasn’t our fault, had no idea of the cost because the cost of pretzel meal was not advertised . She insisted that I would have to pay xtra! During that time, our food is getting cold. 2 meals cost $32. She brought back the breaded sandwich which isn’t very good and so unhealthy. I will not go back and felt embarrassed because I was praising the food I had once before! The manager made me feel like I was at fault! I think the manager was at fault!
  • JJ
    Joseph
    Aug 18, 2026
    5.0
    My first time at Chick-fil-A.... ordered the Classic Chicken Sandwich (Meal #1) with Waffle Potato Fries, a side of signature Chick-fil-A Sauce and a fresh Lemonade... Food: Fresh-tasting and great quality Service: Very good and friendly. Bathrooms: Clean and well-kept.
  • JM
    Jordan H (MR)
    Aug 17, 2026
    4.0
    I stopped at this Chick-fil-A while I was out in Kanata and overall I enjoyed the visit. It’s not somewhere I’d normally drive all the way from Chesterville just to grab a quick meal, but when I’m already in the west end of Ottawa it makes for a good place to stop. I like that Chick-fil-A is still a little different from most of the fast-food places we have closer to home, so I usually find it worth trying when I’m near one. The restaurant was busy when I was there, which wasn’t too surprising considering the location, but the experience still moved along reasonably well. The food was enjoyable and it made for an easy stop before continuing on with the rest of my day in Kanata. I also like having it close to the Tanger Outlets area because it fits naturally into a day of shopping or running around the west end. Overall, I had a good experience here and I’d definitely stop again the next time I’m out this way.
  • TV
    Tina Vandenburg
    Aug 12, 2026
    2.0
    First and last time I will be going to this restaurant in Kanata Ontario. Counter staff very friendly and kind. We ordered our food and it was brought to our table for us. Service is great but the restaurant is filthy disgusting!!! The table was dirty, seats were dirty and nobody around to wipe them, food tray was also dirty, I can only imagine what the back of the restaurant looks like , the part you can’t see.

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

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