Osmow's Shawarma has become one of the rapidly growing quick-service restaurant chains in North America, with over 200 locations. Its innovative approach to traditional Mediterranean and Middle Eastern cuisine has garnered immense popularity among its continuously expanding clientele. Renowned for serving exceptional Shawarmas, Osmow's offers a variety of options in their pita wraps, including Chicken, Beef, Lamb, Falafel, or Veggie. The extensive menu also features catering options, plus Signature Creations like ON THE ROCKS® & ON THE STIX®, and wait until you try our Canadian favourites such as Shawarma Poutine. Since 2001, Osmow's has proudly remained a Canadian, family-run establishment.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.