Thai Express Restaurant Hawkesbury

Reviews

• IF

  Info Fuel

  5 days ago
  1.0
  I always order food from here and the quantity of the food is so less. As per review as well there is barely any rice or meat inside the bowl. I went to speak to the lady inside and told her the bowl had less food and she started arguing with me. I told her I will pay for another bowl give it to me and she refused to make another bowl for me. Worst place do not go there if you wanna waste your money!! Spend 20$ for a bowl with barely any rice and meat inside.
• KP

  Kk Pm

  Apr 17, 2026
  1.0
  Decided to try again and fried rice had no taste and not mix properly had few chunck of white rice stuck together wouldn't suggest staff was also rude for no reason
• KR

  Kaushik Rana

  Apr 12, 2026
  1.0
  I had a very disappointing experience at Thai Express. We ordered chicken fried rice and the Trio of General Tao. While waiting, I went to the counter to get an empty glass. The staff member at the counter was busy helping another customer, so I took a glass myself from near the dispenser. At that point, one of the kitchen staff approached me and, in a rude and harsh tone, told me not to take it myself and that I should ask next time. I explained that the staff were busy, which is why I took it, but the way he spoke was unnecessarily aggressive. The food quality made things worse. The chicken fried rice had no taste, and the General Tao was very poorly prepared compared to other locations. Because of the staff member’s attitude and the poor food, I went back to him—not to complain—but to explain that he should speak more politely to customers. At that point, I did raise my voice to make it clear that customers can also respond in the same tone if treated that way. Instead of understanding, he continued arguing until other staff stepped in. The other employees handled things more calmly, but the experience was already ruined. Overall, this was my first visit to this location, and it was a very bad experience. Poor customer service and below-average food made it a complete waste.
• CH

  Cynthia “GamingMoM” Houde

  Mar 20, 2026
  5.0
  I love the team , the service and the food always taking my favorite pad sew ew with beef , quick service nice location
• BB

  BINCY

  Mar 7, 2026
  1.0
  Very rude behaviour from the lady who takes order. Need to learn how to handle customers