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Rotisserie Chicken
Brand Certified

Swiss Chalet

3.9
(1,871 reviews)

Business Details

1317 Upper James St, Hamilton, ON
L9C 3B3, Canada
(905) 388-7488

About

RestaurantRecipe Unlimited
Swiss Chalet is proud to be voted most trusted Casual Restaurant for Family Dining brand by Ontario shoppers based on the 2026 BrandSpark® Canadian Trust Study. Swiss Chalet in Hamilton, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price! Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families to our restaurants since 1954, & serving up our famous Chalet Hospitality from our family to yours.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Swiss Chalet
1317 Upper James St, Hamilton, ON
L9C 3B3, Canada

Hours

Monday11:00 AM - 10:00 PM
Tuesday11:00 AM - 10:00 PM
Wednesday11:00 AM - 10:00 PM
Thursday11:00 AM - 10:00 PM
Friday11:00 AM - 10:00 PM
Saturday11:00 AM - 10:00 PM
Sunday11:00 AM - 9:00 PM

Menu

3 menus · 311 items

Explore offerings from Swiss Chalet on 1317 Upper James St in Hamilton, with popular chicken & ribfest - limited time! , chicken & rib monday, 2 can dine tuesday, and starters available at this location.

Dining Room

96 items
View full menu

Takeout

109 items
View full menu

Delivery

106 items
View full menu

Reviews

3.9
1,871 reviews
5 stars
913
4 stars
447
3 stars
198
2 stars
98
1 star
215
  • CZ
    Cassandra Zankowicz
    1 day ago
    1.0
    I love Swiss Chalet but every time I order delivery at least 1 item is missing/not delivered, if not multiple. It's so disappointing and I don't recommend choosing delivery from this location. I ordered delivery last night and the driver was rude and complaining to me that they were closed when I placed my order, which is untrue. All in all a terrible experience and I think this is my last order.
  • EE
    emma
    Aug 8, 2026
    5.0
    Selina went above and beyond today. I truly have not had a server as kind and caring as her in my life. She also made sure that we were happy with our food! We will be back for Selina’s outstanding customer service and her bright smile. Thank you so much Selina!!!
  • JB
    Jeremiah Babaran
    Aug 2, 2026
    5.0
    Went to have lunch here with a group from church for a classic Sunday move. There is a bit of a wait, but that's normal during a Sunday peak lunch hours, and it was worth the wait. Everything was super fresh: the chicken and ribs were moist and juicy, the chalet sauce plus fries steaming hot. Compliments to the chef. Everyone working here were helpful and kind. The washroom and the place are very clean. Would recommend this location and will visit again if I'm around the area.
  • BB
    Brianne B
    Aug 1, 2026
    5.0
    Great food and a wonderful dining experience. The service really stood out! Vanessa V was friendly, attentive, and made the entire table feel so welcome from start to finish. She went above and beyond to make sure everything was perfect. We’ll definitely be back!
  • EA
    Elizabeth Avetissian
    Jul 26, 2026
    1.0
    I ordered Swiss Chalet yesterday for a 99th family birthday party at a retirement home. The food arrived 15 mins early, the chicken was dry, skin black and overcooked. The chicken breasts were so hard you could not cut the meat. Fries were black, soggy and overcooked. The entire meal was a disaster! Disaster! Everyone dinner ended up in the garbage! We were all left hungry. This food experience destroyed our celebration! I was embarrassed that this was how the birthday girl celebrated her birthday meal! NEVER order from this location as they do not honour the Swiss Chalet brand! I ordered Swiss Chalet expecting a moist, delicious chicken meal! $230,00 for inedible food and what was to be a joyous family occasion destroyed!

Frequently Asked Questions About Swiss Chalet

Does Swiss Chalet at 1317 Upper James St, Hamilton have a drive-thru?

Yes, Swiss Chalet at 1317 Upper James St, Hamilton has a drive-thru for your convenience. Our drive-thru allows you to enjoy your Chalet Faves without leaving your car.

Does Swiss Chalet at 1317 Upper James St, Hamilton offer a Braille menu?

Yes, every Swiss Chalet restaurant location with a dining room has a Braille menu.

Brand Certified Facts from Swiss Chalet

This information is certified by Swiss Chalet and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 09, 2026Yext Knowledge Graph
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