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Rotisserie Chicken
Brand Certified

Swiss Chalet

4.3
(2,433 reviews)

Business Details

735 Queenston Rd, Hamilton, ON
L8G 1A1, Canada
(905) 561-1414

About

RestaurantRecipe Unlimited
Swiss Chalet is proud to be voted most trusted Casual Restaurant for Family Dining brand by Ontario shoppers based on the 2026 BrandSpark® Canadian Trust Study. Swiss Chalet in Hamilton, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price! Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families to our restaurants since 1954, & serving up our famous Chalet Hospitality from our family to yours.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Swiss Chalet
735 Queenston Rd, Hamilton, ON
L8G 1A1, Canada

Hours

Monday11:00 AM - 10:00 PM
Tuesday11:00 AM - 10:00 PM
Wednesday11:00 AM - 10:00 PM
Thursday11:00 AM - 10:00 PM
Friday11:00 AM - 10:00 PM
Saturday11:00 AM - 10:00 PM
Sunday11:00 AM - 9:00 PM

Menu

3 menus · 317 items

Explore offerings from Swiss Chalet on 735 Queenston Rd in Hamilton, with popular chicken & ribfest - limited time! , chicken & rib monday, 2 can dine tuesday, and starters available at this location.

Dining Room

96 items
View full menu

Takeout

111 items
View full menu

Delivery

110 items
View full menu

Reviews

4.3
2,433 reviews
5 stars
1,639
4 stars
376
3 stars
128
2 stars
90
1 star
200
  • CS
    Catherine Sverko
    3 days ago
    5.0
    The chicken and rib combo was perfect. Our server Maria was the absolute best. She told us about the chicken and rib offer which was awesome. More importantly she made the whole experience wonderful!! Honestly the best Swiss chalet server we have had in 40+ years of visiting.
  • JM
    John M
    6 days ago
    1.0
    Terrible experience. Went for dinner with family. Advertise Mac and cheese placed two orders informed 5 minutes later only have enough pasta for 1 order. It’s like really it’s 6pm not even late in the day and you ran out of this item? How hard is it to cook some pasta and put cheese sauce on it? This is basically what it was penne pasta with cheese sauce. Got our food I got a quesadilla and fries. Picked up the first piece and thought wow this is thin maybe the other pieces are better. Opened up the other pieces and there was literally nothing in them. Told wait staff we want to speak to a manager wait staff said sorry about 40 times gets to a point where you don’t want sorry anymore. Manager eventually comes out and apologizes blaming the morning prep staff: My point was you litteraly put this on a plate and sent it out of your kitchen regardless of who made it you felt it was ok to serve. Eventually manager took all our food cost off the bill but to little to late. Will never come back here again and we were regulars
  • PJ
    Phil Jensen
    Aug 6, 2026
    4.0
    Overall good with a wonderful Waitress, Marissa, who employed some real skill in resolving an unfortunate mixup. One person at our table received a veggie pot pie with no chicken, which was not what was ordered. It was eaten as the diner thought there must be chicken in the pie somewhere, but that was not the case. Marissa was diplomatic and helpful, and after relating the situation to her manager the bill was reduced accordingly.
  • IC
    Isis H W Campbell
    Jul 30, 2026
    4.0
    Had such a lovely experience today with my family, We had Maria the server. Absolutely wonderful woman and Absolutely beautiful service. She made us feel comfortable and was super polite to us and the customers around her👍 Everytime I come to this location, we always have awesome service and amazing food. Also Food was Absolutely amazing today. Thank you.
  • BR
    Bianca Rosati
    Jul 21, 2026
    5.0
    My husband, my toddler, and I stopped in for a quick bite, and we had the most wonderful experience! The moment we walked in, I was reminded why this place is so special. We were greeted by the sweetest lady at the front who offered my little guy a toy before we even made it to our table. She was so warm and kind, and her interaction with him instantly made him so excited. When we got to our table, Keri took care of us, and she was absolutely amazing. She was friendly, attentive, and genuinely so wonderful with our son. She made us feel so welcome, and it honestly turned a quick meal into such an enjoyable family outing. The food was fantastic, as always, but the service is what really stood out. We usually order takeout, but after this experience, we'll definitely be dining in more often. Keri made such a lasting impression, and we'll absolutely be back. Thank you for such a great experience!

Frequently Asked Questions About Swiss Chalet

Does Swiss Chalet at 735 Queenston Rd, Hamilton offer a Braille menu?

Yes, every Swiss Chalet restaurant location with a dining room has a Braille menu.

Does Swiss Chalet at 735 Queenston Rd, Hamilton offer delivery services?

Yes, this Swiss Chalet location offers delivery. You can order online through their website or mobile app.

Brand Certified Facts from Swiss Chalet

This information is certified by Swiss Chalet and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 09, 2026Yext Knowledge Graph
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