Swiss Chalet is proud to be voted most trusted Casual Restaurant for Family Dining brand by Ontario shoppers based on the 2026 BrandSpark® Canadian Trust Study. Swiss Chalet in Hamilton, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price!
Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families to our restaurants since 1954, & serving up our famous Chalet Hospitality from our family to yours.
I love this restaurant I’ve been going since I was a child however, there are times where I don’t feel like going out so I order it for delivery. Yes, this may be silly but every time I order, they never give me butter even though my meal comes with a bun yet they never forget when I’m actually there it would be nice not having to leave a note every time or just somebody being more attentive cause even when I do leave a note they don’t give me butter, which involves me calling the store it just starts to get annoying after awhile but regardless still love the place and will continue to order from there
CW
Chrissy Walker
6 days ago
5.0
Love Swiss Chalet. I no longer live near this location and when I am in the area I have to stop in. Tried the Roast Beef for the first time and it was great. I also want to give a shout out to Maria. Always happy to have her as our server as she is so pleasant and happy.
CN
Carolina N
May 12, 2026
4.0
The food tasted good, but the size of the quarter chicken dark meat was so little that my eight year-old was still asking for food.
I must say the person taking the order I think her name is Caidance was very kind and gave us great service.
TG
Tara Goulden
May 4, 2026
5.0
We came in on a very busy night, especially with it being the last few days of the Two Can Dine promotion. Despite how packed it was, Marissa made us feel truly valued and went above and beyond with our order.
They were out of shrimp and fish due to demand, but Marissa took the time to accommodate us with popcorn shrimp instead, which we really appreciated.
We also want to mention the manager, who was on his toes the entire time and added to the positive energy in the restaurant. The whole team seemed upbeat, fun, and working really well together, which made a big difference in the atmosphere.
We had actually had a rough night as a family prior to arriving, and were all feeling pretty exhausted. A previous experience earlier in the evening had even led us to leave another restaurant. But once we arrived at Swiss Chalet and Marissa became our server, everything changed.
Her attitude was so refreshing and genuine. She was a breath of fresh air at the end of a long day, and she completely turned our evening around. We even received an extra order of popcorn shrimp, which was such a kind surprise.
We left with smiles on our faces as a family, which meant more than they probably know.
NF
Natassja Francis
May 3, 2026
2.0
Honestly speaking, slowest service ever. My child was having multiple meltdowns because the service was so slow. The waiter was confused about gluten free options and seemed to not know what was what. In terms of gluten free options, they had next to nothing. The “quarter chicken” was just a chicken leg… nothing more. The whole dish tasted extremely bland and underwhelming. It was difficult to finish because of how utterly boring it tasted. I’m thoroughly unimpressed.
Does Swiss Chalet at 735 Queenston Rd, Hamilton offer a Braille menu?
Yes, every Swiss Chalet restaurant location with a dining room has a Braille menu.
Does Swiss Chalet at 735 Queenston Rd, Hamilton offer delivery services?
Yes, this Swiss Chalet location offers delivery. You can order online through their website or mobile app.
Can I order takeout from Swiss Chalet in Hamilton?
Yes, takeout is available. Orders can be placed online, via the mobile app, or by calling the restaurant directly.
What are the opening hours of Swiss Chalet on Queenston Rd?
Swiss Chalet is open Monday to Saturday from 11:00 AM to 10:00 PM, and Sunday from 11:00 AM to 9:30 PM.
Does the Swiss Chalet Hamilton location offer any specials or deals?
Yes, there are various deals including limited-time promotions and family meal deals. Visit their Specials & Deals page for details.
Is there a children's menu available at Swiss Chalet Hamilton?
Yes, this location offers a children's menu to cater to younger guests.
Does Swiss Chalet Hamilton provide a Braille menu for visually impaired customers?
Yes, every Swiss Chalet location with a dining room, including this one, provides a Braille menu.
What nearby restaurants can I visit before or after dining at Swiss Chalet on Queenston Rd?
Nearby restaurants include Popeyes Canada for quick chicken meals, Boston Pizza if you're in the mood for pizza and sports bar atmosphere, and East Side Mario's offering Italian-American dishes.
Are there nearby fast food options close to Swiss Chalet at 735 Queenston Rd?
Yes, fast food options like Taco Bell Canada, Harvey's, and Mr.Sub are nearby, offering diverse quick meal choices.
What services are available nearby Swiss Chalet that can assist customers, such as financial or automotive services?
Close by are financial service providers like Money Mart and Western Union as well as automotive services at Midas and Pioneer Car Wash, convenient for errands during your visit.
Does Swiss Chalet offer any mobile app or online options for ordering?
Yes, you can order Swiss Chalet meals online through their website or mobile app available on iOS and Android, which also offer exclusive deals.
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