The Rexall at 331 Dundurn St in Hamilton is a dedicated community health hub offering personalized, comprehensive care for every resident. More than just a pharmacy, professional pharmacists provide one-on-one consultations, medication blister packaging, essential health screenings (blood pressure, A1C testing), and preventative services like seasonal flu shots. It also functions as a convenient one-stop drug store, stocking a wide array of over-the-counter medications, personal care, and daily essentials. The team is committed to exceptional service, ensuring every customer feels valued and well-cared for.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.