The Lost Aviator Coffee Company was founded in 2020 by two longtime friends and career airline pilots temporarily grounded due to the pandemic. We decided when life gives you lemons, make coffee!
We founded our company as a coffee roastery focusing on online sales, until opening our first brick and mortar location in February 2022 in Guelph's iconic St Patricks Ward.
Our Laird rd. Location is our new hub of roasting operations featuring our 15kg commercial coffee roaster, and is a home to our newest full service coffee bar as well, bringing our high quality coffee experience to the south end of Guelph.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.