We ordered online from KFC and honestly the whole experience was a mess from start to finish.
We placed a pretty simple order: Zinger-style burger. Nothing complicated. But what showed up didn’t match what we ordered at all. One item had everything on it when it was supposed to have nothing on it., and the other burger had no sauce whatsoever (on the spicy zinger burger) even though that was clearly requested. It felt like the order was either ignored or mixed up somewhere in their system.
When we tried to sort it out, we were told it was “ordered wrong” on our end, but that doesn’t really line up with what we actually selected. It felt more like a breakdown between the ordering system and the kitchen rather than a customer mistake. Everything we asked for was pretty standard, so it was frustrating to be blamed for it.
Overall, the food itself might have been fine if it had been made correctly, but the order accuracy and the response from staff really ruined the experience. It didn’t feel reliable, and that’s kind of the main thing you expect from a fast-food order in the first place.
MW
Mark Whitelaw
Jun 20, 2026
2.0
2nd time we've come to this location and they didn't have what we wanted. They had no chicken strips. How does a chicken place have no chicken strips?
JH
Jack Hammill
Jun 18, 2026
5.0
It was very tasty and very nice workers santi is a very nice and the best worker ever thank you
PO
Panda James Obiago
Jun 17, 2026
5.0
Kfc is the best. The food is amazing. You guys can get amazing foods and drinks And they're the best. I hope you guys enjoy. Can't see because I'm giving them $8 9,000 stars because they're the best and I love it too
DA
dustin arrollo
Jun 16, 2026
5.0
Love the employees their very nice and good customer service
The KFC is located at Unit #FC4 - 435 Stone Road West inside Stone Road Mall, Guelph, ON, N1G 2X6, Canada.
What are the operating hours of the KFC at Stone Road Mall?
KFC is open Monday to Friday from 10:30 AM to 7:30 PM, Saturday from 10:30 AM to 5:30 PM, and Sunday from 10:30 AM to 4:00 PM.
What type of food does this KFC location serve?
This KFC is a fast food restaurant specializing in fried chicken and other quick-serve meals.
How can I contact the KFC at Stone Road Mall?
You can reach KFC at +1 519-780-4262 for orders or inquiries.
Does this KFC have an official website for more information or online ordering?
Yes, their official website is http://kfc.ca where you can find more information and order online.
Is there a beauty or cosmetics store near KFC in Stone Road Mall?
Yes, nearby you can find SEPHORA, Benefit Cosmetics Brow Bar, and Charlotte Tilbury for your beauty and cosmetic needs.
What other fast food options are available near KFC at Stone Road Mall?
Near KFC, you can also find Mr Sub, A&W Canada, and Taco Bell Canada, offering a variety of fast food choices.
Are there any retail or fashion stores close to the KFC location?
Yes, nearby retail and fashion stores include Tip Top (Tailors since 1909), Call It Spring, Roots, Ardene, La Vie en Rose, and Dynamite.
Can I visit a travel agency near the KFC at Stone Road Mall?
Yes, Flight Centre is nearby for your travel planning and booking needs.
What are the convenient features of the KFC's mall location?
Located inside Stone Road Mall, KFC benefits from easy access to various retail, dining, and service options, making it convenient to combine shopping or errands with a meal.
Brand Certified Facts from KFC
This information is certified by KFC and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: