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Dairy Queen Grill & Chill

3.8
(718 reviews)

Business Details

749 Woolwich St, Guelph, ON
N1H 3Z2, Canada
(519) 822-0422
https://www.dairyqueen.ca/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
749 Woolwich St, Guelph, ON
N1H 3Z2, Canada

Hours

Monday11:00 AM - 10:00 PM
Tuesday11:00 AM - 10:00 PM
Wednesday11:00 AM - 10:00 PM
Thursday11:00 AM - 10:00 PM
Friday11:00 AM - 12:00 AM
Saturday11:00 AM - 12:00 AM
Sunday11:00 AM - 10:00 PM

Menu

2 menus · 225 items

Explore offerings from Dairy Queen Grill & Chill on 749 Woolwich St in Guelph, with popular blizzard® treats, everyday value under $4, burgers & sandwiches, and combos available at this location.

Menu

119 items

Dairy Queen

106 items

Reviews

3.8
718 reviews
5 stars
297
4 stars
196
3 stars
91
2 stars
47
1 star
87
  • NZ
    Naomi Zweep
    2 days ago
    1.0
    I ordered a custom birthday cake for my daughter and specifically requested vanilla only, as she cannot have chocolate. Unfortunately, I was unable to place the custom order online, so I had to call the store directly and even provide my payment information over the phone, which I was not particularly comfortable with. I would have preferred to complete the entire order online, but that was not an option. Because I had to place the order over the phone, I was very careful to make sure the details were correct. I spoke with one of the managers and specifically requested vanilla only. During the conversation, he mentioned that there was chocolate on the bottom, and I clearly said no chocolate. At no point did he mention that there would be chocolate in the center. When we cut into the cake at my daughter's birthday celebration, we discovered that the center was chocolate. This was especially upsetting because there was also a chocolate allergy at the party, so having chocolate in the cake was absolutely not something I would have agreed to. On top of that, my daughter currently has orthodontic work and cannot have chewy or sticky foods, and the chocolate center of the cake was quite chewy, so she couldn't even properly enjoy her own birthday cake. I reached out by both email and phone to address the issue, but unfortunately the manager refused to take responsibility and insisted that I had agreed to the chocolate center. I absolutely did not. Had I been told there was chocolate in the center, I would have immediately said no. I understand that mistakes can happen, but what was most disappointing was the way the situation was handled afterward. I was very clear about what I needed when placing the order, and I expected the cake to be made accordingly. This was my daughter's birthday cake, and it was incredibly disappointing to have this happen on what should have been a very special day. I would give zero Stars if that was an option.
  • CC
    CANDIE
    Aug 3, 2026
    1.0
    Workers don't wash their hands , one guy came in from outside for his shift....cook. walked right over to the freezer then grabbed a bag of fries and used bis hand , no gloves 🤢 to dip in the bag and throw them in the frier . One girl said can I help you , I said not now and told her what I saw and asked if no one washes their hands her . Didn't even look at me and didn't say a word . One other young girl witb radish long hair up on a bun was eating the toppings out of her hand then locked her hand , rubbed her hands on her pants 🤢🤢🤢 id never ever visit this disgusting unsanitary place again . How disgusting 😡
  • DR
    Dave Rogalsky
    Jul 29, 2026
    3.0
    Had to send my first order back because the serving cup was only 3/4 full. Its replacement wasn't much better. Not returning.
  • SM
    Stephanie M
    Jun 30, 2026
    1.0
    The employees skimp on ice cream and toppings and have a bad attitude. I was told that sundaes do not come with syrup on the ice cream. Never heard of that. The tables and floors are all dirty although there is no one in the store, there is no cleaning happening here. I was also hard pressed to get napkins even with a toddler.
  • SD
    Samantha Deutschlander
    Jun 27, 2026
    3.0
    It was alright. They didn’t have what I originally wanted that I get at every other Dairy Queen. Then I got the Oreo brownie cupfection. Asked for very little Oreo. There was way too much. Didn’t even eat 1/2 of it. Disappointed.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the opening hours for Dairy Queen Grill & Chill in Guelph?

Dairy Queen Grill & Chill is open daily from 11:00 AM to 10:00 PM.

What types of food does Dairy Queen Grill & Chill offer?

They serve soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQ cakes.

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 30, 2026Yext Knowledge Graph
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