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Rotisserie Chicken
Brand Certified

Swiss Chalet

4.2
(1,394 reviews)

Business Details

5 Windward Dr. RR #2, Grimsby, ON
L3M 4E8, Canada
(905) 945-7575

About

RestaurantRecipe Unlimited
Swiss Chalet is proud to be voted most trusted Casual Restaurant for Family Dining brand by Ontario shoppers based on the 2026 BrandSpark® Canadian Trust Study. Swiss Chalet in Grimsby, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price! Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families to our restaurants since 1954, & serving up our famous Chalet Hospitality from our family to yours.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Swiss Chalet
5 Windward Dr. RR #2, Grimsby, ON
L3M 4E8, Canada

Hours

Monday11:00 AM - 10:00 PM
Tuesday11:00 AM - 10:00 PM
Wednesday11:00 AM - 10:00 PM
Thursday11:00 AM - 10:00 PM
Friday11:00 AM - 10:00 PM
Saturday11:00 AM - 10:00 PM
Sunday11:00 AM - 9:00 PM

Menu

3 menus · 337 items

Explore offerings from Swiss Chalet on 5 Windward Dr. RR #2 in Grimsby, with popular chicken & ribfest - limited time! , chicken & rib monday, 2 can dine tuesday, and starters available at this location.

Dining Room

96 items
View full menu

Takeout

121 items
View full menu

Delivery

120 items
View full menu

Reviews

4.2
1,394 reviews
5 stars
886
4 stars
237
3 stars
103
2 stars
51
1 star
117
  • AD
    Andrew Dempsey
    Aug 7, 2026
    1.0
    I am writing this because I have lots of respect for the owner of this location and wanted to give feedback of a issue where my wife went to this location to get a rib and chicken combo with fries and a salad and the Manager came out saying when the order was at 850pm that there was no fries. Restaurant closes at 10pm. She was waiting for 45 mins with other people buying and leaving before her. I dont complain normally but have worked. The manager competed the chicken dinner and gave onion rings instead of fries but wanted to give feedback. Thank you,
  • VC
    Vince De Civita
    Aug 2, 2026
    1.0
    We’ve been several times. It’s always the same issue. Food isn’t ready until 25-40 minutes after when it says it’s going to be for pick up. I wouldn’t care if it takes long but don’t tell me it’s going to be ready before it is. They also almost always forget or get the order wrong. Someone in front of me tonight made the employee check in front of them because they too always have something wrong. I was told a manager was going to come see me about my order tonight and they never did. I didn’t want to wait any longer so I left with the food. Got home. It was only mediocre.
  • DD
    David
    Jul 28, 2026
    5.0
    Meatball is good, chicken parm is good, but the veal!!!! Wow. Best veal parm that i have found and the service is always quick and friendly! Thank you
  • DD
    Dameon Dolan
    Jul 21, 2026
    1.0
    Don’t bother with this establishment. I’ve wasted to much money here. The last 3 visits I’ve had to return for missing items. Wait over twenty minutes in the parking lot and get hand a bag to drive all the way home and get an item missing. Then have to drive all the way back to get the missing item and return home to eat everything cold. Today was the last time. I order two of their specials and drive all the way home to find no fries. I drive back wait again for new ones and come home. I open the box and these have to be the greasiest fries. The box is soaked in oil. No quality control here at all. Food quality has gone down over the last few years but this was awful. To management you lost once a week customers.
  • TT
    Tina
    Jul 17, 2026
    1.0
    I am finally writing this review because each and every time I do a delivery order it’s WRONG. My family usually orders the same order each time and their meals are usually correct however what I choose is always never correctly made or sent out boxed properly. The Smokey rib sandwich comes with coleslaw on the sandwich and you can choose 1 side. I always receive the sandwich without coleslaw. Is it because you don’t want it to getting soggy on the sandwich so it suppose to come on the side? It’s came once is a small lump on the side but no other side order . If I choose coleslaw as a side I can then use it for the sandwich, but I sometimes like fries. I have sat many suppers watching my family eat without me and my food getting colder as I call to complain and then wait for the coleslaw to come. The last few orders i just gave up. If quality control is a problem maybe someone really needs to check each order before it goes out. Maybe just take it off the menu at this point? Forgetting once is an honest mistake, but more than 4 times it’s questionable.

Frequently Asked Questions About Swiss Chalet

Does Swiss Chalet at 5 Windward Dr. RR #2, Grimsby have a drive-thru?

Yes, Swiss Chalet at 5 Windward Dr. RR #2, Grimsby has a drive-thru for your convenience. Our drive-thru allows you to enjoy your Chalet Faves without leaving your car.

Does Swiss Chalet at 5 Windward Dr. RR #2, Grimsby offer a Braille menu?

Yes, every Swiss Chalet restaurant location with a dining room has a Braille menu.

Brand Certified Facts from Swiss Chalet

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Certified August 16, 2026Yext Knowledge Graph
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