This profile is uncertified and using publicly sourced data
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Business Details
About
Restaurant
Shawarma Palace serves authentic Middle Eastern and Lebanese food in the heart of Ottawa. Whether you're craving a classic chicken shawarma wrap, a juicy beef shawarma plate, or a loaded falafel sandwich, we wrap every order fresh to order with house-made garlic sauce, pickled turnips, and warm pita. Our menu also features hummus, fattoush salad, mixed grill platters, and vegetarian options; making us one of Ottawa's go-to spots for halal food and Lebanese cuisine. Perfect for a quick lunch, family dinner, or late-night bite. Dine in, takeout, and delivery available. Visit us and taste why we're one of Ottawa's favourite shawarma restaurants.
Location
Hours
Monday11:00 AM - 9:00 PM
Tuesday11:00 AM - 9:00 PM
Wednesday11:00 AM - 9:00 PM
Thursday11:00 AM - 9:00 PM
Friday11:00 AM - 9:00 PM
Saturday11:00 AM - 9:00 PM
Sunday11:00 AM - 9:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.