McDonald's

Reviews

• UK

  Utsav Kalathiya

  1 day ago
  4.0
  Need to maintain some hygiene precautions
• JS

  Jonathan Sanker

  Apr 30, 2026
  4.0
  Clean and relaxing environment for all ages and play room for families with children. Staff is friendly and polite and the food is of high quality for McDonald's that is. Service is usually quick and is great as its open 24 hours.
• VB

  Vecus J Bennett

  Apr 14, 2026
  5.0
  Me & my brother went there 2 grab somethin' 2 eat ordered from menu broad then get are food it was alright @ thiz Mc.D.
• EB

  Edwin Bernardo

  Apr 7, 2026
  1.0
  Terrible service .This morning went order Bagel egg BLT combo then when I opened it at work It was a english muffin with no tomatoes at all . I even give her a coupon for $6.98 meal deal.
• KS

  Kiran Shetty

  Mar 24, 2026
  1.0
  I’ve been visiting this McDonald's location for over 5 years due to its proximity to my workplace, but unfortunately, the customer service experience has been consistently disappointing. There is one particular staff member at the drive-thru (Pauline, if I am not mistaken) who has repeatedly made visits frustrating. She often enters incorrect orders, communicates in a rude or dismissive manner, and does not display basic customer service etiquette such as greeting customers or maintaining a polite tone. On several occasions, she has raised her voice, which is unacceptable in a customer-facing role. One recurring issue is how the card machine is handled at the drive-thru window—it is barely extended, forcing customers (including myself) to awkwardly reach or even step out of the car to complete payment. This creates unnecessary inconvenience and reflects poorly on service standards. More concerning is that her behavior at times comes across as discriminatory based on how she interacts with certain customers. This has not just been my experience—several of my colleagues have encountered similar issues over the years. It’s disappointing that despite repeated negative experiences, there seems to be no improvement or intervention from management. Given that this is the only nearby option for many of us, we feel stuck with a location that does not prioritize customer satisfaction. I hope management takes this feedback seriously and addresses these concerns to improve the overall experience.

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