The overnight staff need to either be retrained or let go. Every night as soon as the lobby closes and you have to use the drive thru, it takes at least 20-30 minutes from entering and then finally getting your order.
Drive to the other nearby McDonald's if your ordering overnight because this location does not know what they're doing.
SG
S G
4 days ago
1.0
Nice unique McDonald’s since they have an older design compared to modern McDonald’s and it’s also equipped with a Play place!
I ordered through the kiosk for just large fries and waited and was a bit confused why it was taking so long since there was no one else other than two men sitting inside the restaurant. I went to the front and noticed my order on the screen as “served” but they never called it out .
I waited and just noticed the manager and other workers working on drive-thru and nobody addressed me until the manager glared at me and then I mentioned my order. Overall it took almost 20mins to get large fries which is not ideal when there’s no rush or apologies.
Also, my sister went outside for some fresh air and was locked out which is very unusual for a McDonald’s to do… I understand they close dine -in at 11pm but they closed it 10mins prior. My sister kept knocking and waving her hand but they did not open it for her (there’s a glass window where drive-thru crew can see right towards the front entrance)…very unprofessional!
Only positive I have is the location being clean and the crew member doing the cleaning kindly reminding us that they are closing at 11pm.
Most-likely will not visit
GB
GURUSEWAK BHULLAR
4 days ago
1.0
I am dissatisfied with my recent experience at mcd (1600 highway 7). The service was tooooo slow. They made me wait for around 5-10 mins at drive thru from takimg order to providing it to me. I was calling for them to place my order but no one was responding. After 2-3 minutes, they said wait for some time and then made me wait for another 2-3 minutes. Also, i did not get the right amount of order. I orderd 6 chicken nuggets but got only 4. The sauce i orderd was chipotle, but what i have tasted different.
JZ
jiaying zhang
May 9, 2026
1.0
When I attempted to order ice cream, I was told it was unavailable. When I asked for the reason, the staff member replied, “We ordered parts from China and it didn’t work.”
I found this comment unprofessional and dismissive. Associating equipment failure with a specific country of origin in that manner felt unnecessary and, frankly, uncomfortable.
I understand that McDonald’s equipment is maintained through authorized domestic distributors (Taylor), the explanation felt like an excuse rather than a professional update on equipment status.
Machines go down for maintenance or repairs, but the team should communicate these issues to customers in a more neutral and professional manner. I was hoping this incident can be used as a coaching opportunity for the staff working the late-night shift.
AS
A S
May 3, 2026
5.0
I got a muffin top so crispy that I'm pretty sure it cut the top of my mouth and drew blood. It'll be a double minor on the muffin. Just the way you want it to play. Fierce.
Say what you want about Mcdonald's being trash, I just found the new standard for muffins here. Was the quality of the muffin good? Absolutely not. But as we know, the only thing that matters when eating a muffin is the crispiness of the top.
It'll probably be my next visit when this review requires an update to lower the rating to the expected 2 or 3 that Mcdonald's exhibits.
But as of now, let's bask in this rare flaming 5 star review and my sore mouth.
What are the operating hours for McDonald's at 1600 Highway 7, Concord?
McDonald's is open 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery services?
Yes, delivery is available 24/7 at this location.
Can I use the drive-through service at this McDonald's?
Yes, the drive-through is open 24 hours a day, every day of the week.
What payment methods are accepted at McDonald's?
They accept American Express, Cash, Discover, MasterCard and Visa.
What meals are served at this McDonald's?
Breakfast, lunch, and dinner are all served at this location.
Is there an app available for ordering from McDonald's?
Yes, you can use the My McD’s app available on both Android and iOS platforms for ordering.
Does McDonald's provide dining options for families and children?
Yes, this McDonald's location welcomes families and children and has a children's menu.
What are some nearby places of interest around McDonald's at 1600 Highway 7?
Nearby places include Wiz Kidz Learning Centre, Concord Veterinary Hospital, and On The Run - Convenience Store, which customers might visit before or after dining.
Is there a convenient gas station close to McDonald's for refueling?
Yes, Pioneer - Gas Station is located nearby, making it convenient for customers to refuel their vehicles before or after visiting McDonald's.
Are there any nearby places for automotive services near McDonald's?
Yes, services like Hairpin Auto Restyling and Scream Mobile Audio Inc. are close by, ideal for customers needing auto detailing or repairs while they enjoy their meal.
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