This profile is uncertified and using publicly sourced data
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Business Details
About
Greek RestaurantBreakfast RestaurantFamily Style Restaurant
NESTLED IN THE HEART OF HISTORIC DOWNTOWN NEWCASTLE, ONTARIO, THE MASSEY HOUSE RESTAURANT HAS BEEN A FAMILY FAVOURITE DESTINATION SINCE 1997.
Massey House prepares market fresh home-cooking and the comfort foods patrons are looking for. Offering breakfast, lunch and dinner menus, you can’t walk by the door any time of day and not be taken in by the aroma of delicious cooking, as many residents will attest to. Try a selection from the authentic Greek Menu, prepared fresh daily.
Wheelchair accessible, family friendly.
Location
Hours
Monday8:30 AM - 9:00 PM
Tuesday8:30 AM - 9:00 PM
Wednesday8:30 AM - 9:00 PM
Thursday8:30 AM - 9:00 PM
Friday8:30 AM - 9:00 PM
Saturday8:30 AM - 9:00 PM
Sunday8:30 AM - 9:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.