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Rotisserie Chicken
Brand Certified

Swiss Chalet

3.4
(154 reviews)

Business Details

10455 Hwy 7 RR#4, Carleton Place, ON
K7C 3P2, Canada
(613) 257-5248

About

RestaurantRecipe Unlimited
Swiss Chalet is proud to be voted most trusted Casual Restaurant for Family Dining brand by Ontario shoppers based on the 2026 BrandSpark® Canadian Trust Study. Swiss Chalet in Carleton Place, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price! Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families to our restaurants since 1954, & serving up our famous Chalet Hospitality from our family to yours.

Details

  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Swiss Chalet
10455 Hwy 7 RR#4, Carleton Place, ON
K7C 3P2, Canada

Hours

Monday10:30 AM - 10:00 PM
Tuesday10:30 AM - 10:00 PM
Wednesday10:30 AM - 10:00 PM
Thursday10:30 AM - 10:00 PM
Friday10:30 AM - 10:00 PM
Saturday10:30 AM - 10:00 PM
Sunday10:30 AM - 10:00 PM

Reviews

3.4
154 reviews
5 stars
51
4 stars
37
3 stars
23
2 stars
14
1 star
29
  • MF
    Michael Fowler
    Apr 12, 2026
    1.0
    Be careful ordering online. I ordered a baked potato with my 1/4 chicken but they never told me they had none. If I had not checked my meal before leaving I would have got home with mashed substituted without even asking. No mention they ran out either. When asked, I was told they only make a few baked because nobody orders them so they don't want to throw them out. It was 615 when I placed the order and was 630 pm when I picked it up. Nothing was overly hot either. I find it hard to believe that a dinner rush timeslot and they had no potatoes. The service was horrible as well. Complete indifference. I had issues placing the order online so I spoke with someone at the call centre. They were of no help either. The whole experience from placing the order to pickup was not what one would expect from Swiss Chalet.
  • SL
    S. Lamarre
    Feb 16, 2026
    3.0
    Swiss Chalet has really gone downhill at this location. Now it is Family Day and they are closing their dining room at 8pm, it now 6pm so that may be address some of my concerns. I went for the bundle which included soup. The soup was inedible. The quarter chicken leg was tiny and my baked potato was not cooked through. My husband chose white meat which was an okay size but very dry! Both buns were dry and on the stale side. And the sauce, the very reason for coming to Swiss chalet, was so thick it was actually almost like a custard! Drinks were fine. People were certainly pleasant enough but I don't think we'll be coming back. Two quarter chicken meals with drinks and one soup came to $48.**. If you're going to increase the prices the food quality must remain high.
  • EK
    Elaine Kruidbos
    Jan 20, 2026
    2.0
    Loaded fries are terrible. Bread roll is terrible. I don't like the newer spicier sauce.
  • DG
    David Gray
    Jan 18, 2026
    5.0
    Always a nice treat.
  • JM
    Jan Malek
    Dec 15, 2025
    2.0
    We were very disappointed in our meal tonight. The fries were undercooked and different from usual Swiss Chalet fries. The sauce was thick and salty and the bun was not fresh. I should’ve gone to a different location! Lesson learned.

Frequently Asked Questions About Swiss Chalet

Does Swiss Chalet at 10455 Hwy 7 RR#4, Carleton Place offer a Braille menu?

Yes, every Swiss Chalet restaurant location with a dining room has a Braille menu.

What are the signature dishes at Swiss Chalet Carleton Place?

Swiss Chalet Carleton Place is famous for its authentic Rotisserie Chicken, Signature Chalet Sauce, and Fresh-Cut Fries.

Brand Certified Facts from Swiss Chalet

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Certified May 17, 2026Yext Knowledge Graph
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