Built in the 1860’s on the original four corners of Shade’s Mills, 13 Main Street has been the home of many entrepreneurial endeavours. In 1982 it opened its doors as Café 13, and thrived, becoming a local favourite for quality dining. Over the decades the restaurant changed hands and evolved but always remained a pillar of the community. In 2017, it was rebranded under new ownership but continued the tradition of serving great dishes with excellent service.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.