The WORST customer service, I placed an order online through the KFC website around 11:50 this evening after a late night shift of my own at work and when I arrived the cook said that their location closes at 11:45 and refused to fulfill my order even though their own system accepted my order. This behavior isn’t very surprising, there is also a woman who works the closing shift who has the worst attitude. Tonight was the last straw.
RM
retired meme
Sep 24, 2026
4.0
Service is a little slow, but the food is good and employees are nice. I wish you guys didn't rush the sandwich-making process, because why am I unwrapping my slider to the patty falling out the side??
AA
Ashley Alves
Sep 20, 2026
1.0
Horrible horrible customer service. Lady at drive thru window was so rude it was unbelievable. Such attitude. Never come to this location again
TW
Talha Ahmad WARRAICH
Sep 19, 2026
1.0
Excellent staff, but completely unacceptable undercooked/spoiled chicken kitchen quality.
"I want to start by saying the front counter staff and general service here are usually very good. However, the kitchen staff cooking the chicken completely ruined our experience today. My brother and I ordered a 6-piece chicken meal. As soon as we took a bite, the chicken had a horrible, foul smell and an awful taste, which is a major food safety concern.We immediately brought it back to the counter to ask for a fresh replacement because it was un-eatable. The cashier was polite, but told us that due to store policy, she was completely refused the ability to offer a refund or a change. It is deeply disappointing to be stuck paying for food that smells spoiled and can't be eaten. The management needs to look seriously into the kitchen's quality control and how they handle genuine food safety issues."
BG
Becky Griffiths
Sep 18, 2026
1.0
So I literally just left because I stood there waiting and waiting and waiting for service … with no one coming to the cash to take my order … I had a female employee walk by Twice with not even a hello
I am so unhappy it’s insane … and I love kfc
But I won’t be back … and I work in the service industry… that was so unexceptable
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