After opening the doors to its first location in 2001, today Osmow’s is one of North America’s fastest growing quick-service restaurant chains, with more than 140 outlets. Its modern take on classic Mediterranean and Middle Eastern dishes has proven a hit with its ever-expanding customer base. Serving the best shawarmas in North America, Osmow’s pita wraps offer a choice of Chicken, Beef, Lamb, Beyond Meat™, Vegetable, Falafel, or Beef Kofta filling, as part of an extensive menu that also comprises of delicious Signature Creations, Daily Specials & OzBox!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.