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Rotisserie Chicken
Brand Certified

Swiss Chalet

3.7
(861 reviews)

Business Details

1220 Brant St. Unit 201, Burlington, ON
L7P 1X8, Canada
(905) 332-0490

About

RestaurantRecipe Unlimited
Swiss Chalet is proud to be voted most trusted Casual Restaurant for Family Dining brand by Ontario shoppers based on the 2026 BrandSpark® Canadian Trust Study. Swiss Chalet in Burlington, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price! Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families to our restaurants since 1954, & serving up our famous Chalet Hospitality from our family to yours.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Swiss Chalet
1220 Brant St. Unit 201, Burlington, ON
L7P 1X8, Canada

Hours

Monday11:00 AM - 10:00 PM
Tuesday11:00 AM - 10:00 PM
Wednesday11:00 AM - 10:00 PM
Thursday11:00 AM - 10:00 PM
Friday11:00 AM - 10:00 PM
Saturday11:00 AM - 10:00 PM
Sunday11:00 AM - 10:00 PM

Menu

3 menus · 333 items

Explore offerings from Swiss Chalet on 1220 Brant St. Unit 201 in Burlington, with popular chicken & ribfest - limited time! , chicken & rib monday, 2 can dine tuesday, and starters available at this location.

Dining Room

96 items
View full menu

Takeout

119 items
View full menu

Delivery

118 items
View full menu

Reviews

3.7
861 reviews
5 stars
417
4 stars
152
3 stars
81
2 stars
56
1 star
155
  • MV
    Marika Vaughan
    3 days ago
    4.0
    Went to this location with the family. The server Marcella was prompt, attentive, and engaging. It was busy so it was nice to have an attentive server. The food was delish as usual and we look forward to returning!
  • MM
    Melanie McEwan
    Jul 16, 2026
    5.0
    Amy was tremendous, so lovley, very accommodating and provided wonderful service. We will be back!
  • HM
    Hailey Mkr
    Jul 14, 2026
    5.0
    Amy was fantastic!! we had a great time with her during our dinner! She was very personable and funny - we hope to have her again when we come back!
  • LM
    Lucas Miron
    Jul 13, 2026
    5.0
    I’ve honestly never had a better experience at any Swiss Chalet location. I went with my family on Sunday night, and from the moment we walked in, our hostess Drew made us feel so welcome. She was incredibly kind and recommended the Ribfest menu, which I’m so glad she did because it ended up being absolutely delicious. Our server, Amy, was also fantastic. She was friendly, attentive, and made sure we had everything we needed throughout our meal. The service from both Drew and Amy really made the whole experience stand out. The food was amazing, the atmosphere was great, and everyone made us feel valued as guests. We’ll definitely be coming back. Thank you, Drew and Amy, for making our night so memorable!
  • SB
    Sharon Beson
    Jul 10, 2026
    1.0
    I went through the drive through at approx 5:50 pm, Thursday night. There was one car in front of me who seemed to take forever. I just thought they may have questions or a big order, but I did glance at the time. When it was my turn to order at the window, I asked for the new chicken and rib dinner for $19.99. She excused herself from the mic but was gone for a few minutes. When she came back she asked again what I wanted. I repeated my order, I told her dark meat was fine then she started asking me what size ribs I wanted and she started naming sizes. I said which ever size comes with the special for above price. I was there for longer than I needed to be but no worries, order was in, I was the only car in the drive thru after the one ahead of me. When I got to the take out window, I was surprised to see the car ahead still at the window waiting for their order. We waited and waited. I watched the passenger light up a cigarette and smoke the whole thing and still we waited for their order to come out. It was not a big order. It looked just enough for 2 people. I drove up expecting my order fairly quickly as I had been in line at this point for approximately 10 minutes. I waited, saw the girl go in and out of the back area. Finally after being in Line for 15, I honked the horn to get the staff members attention, she ignored me. I had to honk 3 times, each time more persistently to get her to come to the window. When she came she had my order with her. I asked to speaks to manager. He came to the window and it was apparent that he was cooking in the kitchen, by this time it was 6:15. I told him how long I’d waited and that there was only 2 of us in line. He proceeded to justify that the normal drive through time was 15 minutes. We went back and forth. Me saying that I had never waited that long in a Swiss chalet line before, that it was peak dinner hour and it seemed apparent that they did not have enough staff on as witnesses by him being the kitchen staff. The whole time he had this kind of grin, not smile, on his face continued to support the long wait time. I just said that’s fine, I wouldn’t be back and that I would not be taking my dinner as I’d rather support a better staffed business who supported their costumer “concerns” and didn’t defend their lack of service

Frequently Asked Questions About Swiss Chalet

Does Swiss Chalet at 1220 Brant St. Unit 201, Burlington offer a Braille menu?

Yes, every Swiss Chalet restaurant location with a dining room has a Braille menu.

Brand Certified Facts from Swiss Chalet

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Certified July 26, 2026Yext Knowledge Graph
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