Subway

Reviews

• KV

  Kevin De Vos

  Apr 16, 2026
  1.0
  Gave this franchise a third chance after 3 years ago botched my previous 3 orders. Again, they didnt follow instructions on online order details. • Didnt toast it • Forgot cheese • Almost gave me the wrong order. I had to correct staff member. Would have got home with two wrong subs. Asked for subs to be cut in 3 pcs...were cut in 4. Ice cold steak (gross), would have been heated if it had been toasted as specified. Every other Subway provides plain water cups. Wanted to charge for regular (not bottled) water!!! Really disappointed that I left a tip on this order. So didn't deserve it. Will be going back to Mr.Sub / Jersey Mike's from now on. Forget Subway! Useless.
• PB

  Paul Blade

  Apr 14, 2026
  2.0
  Ordered online 45min in advance for a 12:05 pick up, wasn’t made. Should’ve just ordered in person..
• AK

  Ashleigh Kasoian

  Feb 15, 2026
  1.0
  Horrible customer service. If I could give 0 stars I would. I ordered a BMT that came with all the wrong toppings (same toppings as veggie patty sub). When I called the store to ask for a new sandwich as my partner doesn’t eat the same toppings I do they suggested that I come back and they replace the toppings on the same sandwich. I said absolutely not, make a new one, he’s expecting a fresh sandwich with the toppings he ordered. She said sorry the employee is new and she would have to call her manager and call me back in two minutes. This took longer than two minutes so I called back. They claimed they needed to watch the security cameras to verify I wasn’t lying. I come to this subway all the time and have the sandwich still without a bite taken out of it. This is a ridiculous way to handle a simple complaint and I know this can’t be the standard subway or management set for the employees. This seems so basic, just make a new sandwich to replace the one you made incorrectly. I’d like someone to follow up with me on this as I’m so disappointed in the customer service received and that I had to argue about this when it was made incorrectly. I’m the one who had to waste my time and gas going to and from the store just to get the order I placed in the first place.
• DB

  Deloise Blair

  Feb 1, 2026
  5.0
  Great customer service Don’t know the employees name but it was on February 1 around 2 pm.
• VH

  V “R H”

  Sep 22, 2022
  4.0
  Ordered on their their "new" rice bowls on the Subway app. They had it ready in 10 minutes, just as I was pulling up. They had my order waiting on their shelf. As for the rice bowl, it could use some extra seasonings or a different kind of sauce to bring more flavour.

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