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Rotisserie Chicken
Brand Certified

Swiss Chalet

3.9
(1,529 reviews)

Business Details

3775 Strandherd Dr, Barrhaven, ON
K2J 4B1, Canada
(613) 823-0656

About

RestaurantRecipe Unlimited
Swiss Chalet is proud to be voted most trusted Casual Restaurant for Family Dining brand by Ontario shoppers based on the 2026 BrandSpark® Canadian Trust Study. Swiss Chalet in Barrhaven, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price! Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families to our restaurants since 1954, & serving up our famous Chalet Hospitality from our family to yours.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Swiss Chalet
3775 Strandherd Dr, Barrhaven, ON
K2J 4B1, Canada

Hours

Monday11:00 AM - 10:00 PM
Tuesday11:00 AM - 10:00 PM
Wednesday11:00 AM - 10:00 PM
Thursday11:00 AM - 10:00 PM
Friday11:00 AM - 10:00 PM
Saturday11:00 AM - 10:00 PM
Sunday11:00 AM - 9:00 PM

Menu

3 menus · 277 items

Explore offerings from Swiss Chalet on 3775 Strandherd Dr in Barrhaven, with popular chicken & ribfest - limited time! , daily deals, starters, and rotisserie chicken available at this location.

Dining Room

97 items
View full menu

Takeout

90 items
View full menu

Delivery

90 items
View full menu

Reviews

3.9
1,529 reviews
5 stars
867
4 stars
229
3 stars
102
2 stars
93
1 star
238
  • MG
    Michael Gillen
    5 days ago
    1.0
    Have waited now 40 minutes for a quarter chicken two can dine for 19.99. Have been told it’ll take another 10 minutes at least. Something about the kitchen being backed up. Why can’t the kitchen handle the number of tables in the restaurant. Ridiculous wait for a meal. Never coming back to this location! Complete incompetence here!!
  • CC
    Cassandra Clarke
    6 days ago
    5.0
    Our Server was Thomas and he was exceptional!! Very polite, knew what we wanted, explained everything in detail that I was unsure about. What I said I was Glute Free, he actually made a note of that, and when my meal was brought out, the other server asked qho the Glute Free meal was for. Absolutely loved everything about my meal!! When I ordered dessert he kinda questioned because it was not Gluten Free, which I was happy to see because most places would not. I explained to him that in order for me to have dessert I have to have a Gluten Free supper to balance everything out. So I thank Thomas for looking out for me and his patrons, exceptional service every which way!! He is a keeper, and I hope you do keep him on as a server. He is a win from my husband and myself. Thanks again Thomas!!
  • DD
    Dani-Elle Dube
    Aug 30, 2026
    1.0
    UPDATE: The delivery driver came back to our place and gave us $20. He proceeded to get angry and tell us we're wrong because our doorbell doesn't work. We pointed out the large white sign and that every other deliver driver that we have dealt has seen the large white sign with the instructions. We claims to have knocked when he first came, but he did not. He said "he knocked softly" and saw us in the living room but "was in a rush" and doesn't have time to read signs. He tried to lecture us, raised his voice and kept trying to talk over us. He was repeating himself over and over. I recorded the interaction and will be sending this to head office. My dad, who lives with me, has worked in deliveries for over 20 years and informed him of that and that if he saw us in the doorway he should have knocked louder, as instructed on the sign, but he kept repeating that he didn't have time to read the sign. It is not our problem that he cannot do his job. He says he didn't have time to read the sign but he had time to look into our home and see us? His story changed a few times and this was unprofessional, rude and the approach completely unnecessary. Instead of de-escalating the situation, he wanted to, and continued to, escalate it. Another customer lost. If Swiss Chalet responds to this review, we are more than happy to send along the video we recorded of the interaction. I'm reviewing their delivery service. We ordered food 2 hours ago, half to be paid with Scene points and the other half with money upon arrival. After 2 hours we called the store and we were first told that it says our food was delivered. We looked at our doorstep and nothing was there (this also wouldn't have made sense because still had half the order to pay for). We brought that up and then were told that the delivery driver attempted delivery but there was no answer. Our front door is less than 10 feet away from our living room, where we were all sitting and could see the door. We kept checking. No one came. Our doorbell doesn't work but there is a big sign on the door that says "Knock Loudly, Doorbell Out of Order." This was also included in our special instructions when we ordered online. There was no knocking.But we also know that no one even came to our door because our two cats always react when someone comes onto the porch, before knocking or attempting to ring out-of-order doorbell. Our cats did not move. Then no one could tell us who would refund us our points (first it was the call centre saying it was the store, then it was the store saying it was the call centre). We cannot get a clear answer from anyone and those were quite a bit of Scene points used. Then they tried to tell us that the driver would be on his way once he was finished delivering his new order, which we said that was unacceptable because we should be first considering we were first and this problem needed to be rectified considering it had been 2 hours. We cancelled the order. Then the last person we talked to said they could not refund Scene points but instead could give us a store credit. We told them that since this was the third time something like this happened with this store. We informed them we would not be ordering from them anymore and do not want a store credit, we want a refund of our points. It was a mess. We still haven't received our points back.
  • RC
    Richard Conquer
    Aug 25, 2026
    5.0
    My Wife and I had the chicken and rib combo and the hot chicken sandwich and a couple of draft beers. All were really good. Our server was a young man named Thomas. What a gentleman. He was attentive, personable, efficient and polite. Thanks for the quality experience, we will be back.
  • AD
    Andre Datta
    Aug 20, 2026
    1.0
    Just left this restaurant feeling absolutely disgusted! Have way through our meal my guest noticed small worms floating in her beer. The restaurant was busy, perhaps I should have announced the discovery. Disappointed and pissed off.

Frequently Asked Questions About Swiss Chalet

Does Swiss Chalet at 3775 Strandherd Dr, Barrhaven have a drive-thru?

Yes, Swiss Chalet at 3775 Strandherd Dr, Barrhaven has a drive-thru for your convenience. Our drive-thru allows you to enjoy your Chalet Faves without leaving your car.

Does Swiss Chalet at 3775 Strandherd Dr, Barrhaven offer a Braille menu?

Yes, every Swiss Chalet restaurant location with a dining room has a Braille menu.

Brand Certified Facts from Swiss Chalet

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Certified September 06, 2026Yext Knowledge Graph
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