Kelseys Original Roadhouse

Reviews

• AB

  Awilda Bonifaz

  2 days ago
  5.0
  Had such a great experience at Kelsey's thanks to our waitress Clemy! She was friendly, attentive, remembered my kid which made her feel special and went above and beyond to make our visit special. You can really tell she cares about providing excellent service. Only negative feedback is that the Kids menu needs a bit of work, pizza was not enjoyable.
• MR

  Michelle Reis

  2 days ago
  5.0
  Tbh I went here years ago and had a bad experience and didn’t go back buuut I went back there this week with my mom and had a very positive experience. My mom and I ordered spinach dip and chicken fingers and split it- it was delicious. The waitress Zaira was very kind to my elderly mother, who had a low blood sugar and asked to regular pepsi for it and they responded fast.
• SW

  Samantha Willis

  4 days ago
  5.0
  Sat in the bar tonight, had a wonderful time...our server Elia handled her multiple tables well...we were so impressed with her ability to be everywhere and anticipate everything we needed. She was always visible and available for any requests. Always had a smile on her face, and was so pleasent and friendly. Thank you for everything, we had a wonderful time and will be back soon to see Elia again!!!
• CS

  C S

  5 days ago
  1.0
  Elia was our server. Horrible service. Restaurant only had 2 tables occupied (already eating) and within 25min I was merely seated and brought 1 drink. Server was nowhere to be found and did not ask me if I wanted food. Only came out of hiding when my cousin joined. Towards the end, server spent 10mins talking to the table next to us and was interrupted by another customer asking whether she would serve him and his family (very slow evening, only 4 tables filled at this point). We had to interrupt her again to ask for our bill since we’d finished eating and were patiently waiting to pay and leave. Server gave us the pay machine and disappeared again. I had to wait over 5mins for her to come back to pay my half. Upon giving me the pay machine she disappeared again. What’s going on here? I saw the above-mentioned family leave straight after we paid, they were probably just as annoyed with the service. Will not be returning to this location.
• VR

  Vivetha Ramesh

  5 days ago
  2.0
  The food at Kelsey’s is always great but the service was terrible. Our server was Elia, and we were very disappointed. My cousin was sitting at the table for 20 minutes, with no one checking if she needed anything during that time. Considering that the restaurant was 80% empty at the time, I am not sure why the service was slow. Then we waited to pay our bill but she disappeared before we can both pay & after waiting a while for her to return, we just inputted the amount into the machine ourselves so we can finish paying & leave!! She spent quite literally 10 minutes talking to the table next to us while they paid their bill, but couldn’t wait 2 minutes to allow us both the time to pay. It was very disappointing and probably would not come back.

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