McDonald's

3.6
990 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
487 College Blvd, Oceanside, CA
92057, United States

Hours

Reviews

3.6
990 reviews
5 stars
396
4 stars
206
3 stars
165
2 stars
68
1 star
155

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Many customers reported unsanitary conditions in the restaurant, including dirty tables and restrooms.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.

Management Issues

Several reviews pointed to poor management practices, including unhelpful responses to customer complaints and a lack of staff training.

Food Quality

While some customers found the food acceptable, there were consistent reports of cold or poorly prepared items.
  • AZ
    Adelicia Zenon
    4 days ago
    5.0
    Super clean, peaceful, and my food was fresh.
  • AL
    Anthonio Lebron-Jones
    Dec 7, 2025
    1.0
    This McDonalds is the worst McDonalds in SoCal. Every time it’s always something, a forgotten item, customer service is terrible, get the order wrong, always something all the time. I just waited for 25 minutes in the drive-thru and when I asked for a refund the manager even got that wrong and refunded me less than I paid. This place is awful and needs new management and ownership. Never going again.
  • BB
    Bugn Buster
    Dec 7, 2025
    1.0
    Horrible horrible horrible service!! 2 cars ahead of us to order drive thru and we were stuck in line for 45 minutes. Then the lady who gave us our food (looked like a manager) gave us a horrible attitude. Felt like we were being punished for waiting.
  • KC
    Kaitlyn Cook
    Nov 30, 2025
    2.0
    We went through the drive thru for a quick meal. Ended up sitting at the speaker for, not even kidding, 10 minutes until we decided to drive away. At first tried to give them the benefit of the doubt, as I work fast food as well, thinking they were backed up and needed time. After 5 minutes, I tried to say something. Heard nothing besides clicking noises from the speaker. Tried to ask a worker that came outside if something was wrong but they just ignored and walked away. Cars that came in line after us at the other speaker were getting their orders taken. This is my first ever review and it takes a lot to make me mad.
  • AH
    Alexis Hernandez
    Nov 28, 2025
    1.0
    The food seems to be alright but they have really bad customer service! Yesterday on thanksgiving I went at around 8:20pm, I placed an order for curbside and I waited outside until 8:50pm, I was outside for 30 minutes so I said okay they are taking way too long to bring my food so I went through the drive thru and as I drove up to it, someone said Hi, how can I help you, will you be using your app today? and I replied with, I had ordered 30m ago and wanted to check on the status of my order and then they just stopped answering and I proceeded to wait there for about 5 more minutes saying hello, is anyone there? then I proceeded to drive up to the windows where I clearly saw one person a bit far away and I started knocking on the window to see if someone was gonna come help me out and I never got an answer until another customer was also at the other window and he got down from his car to go knock at the other window, then I asked him if he got helped and he said that the employees said they closed at 8pm because of thanksgiving. This is really bad customer service, they could of just told me that at the drive thru instead of asking me if I was using my app like if they where gonna take an order and also really bad because nobody came up to the window when I knocked and honked a few times, they could of at least came and said sorry we are closed or at the bare minimum put up a sign that says they where closed already.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 487 College Blvd, Oceanside, CA?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.

When is the drive-thru at McDonald's in Oceanside open?

The drive-thru operates from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.