Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported issues with food quality, including undercooked fries and cold items, leading to dissatisfaction.
Service Issues
Many reviews highlighted poor customer service, particularly from female staff, with complaints about rudeness and slow service.
Cleanliness
The cleanliness of the restaurant, especially the bathrooms, was criticized, with reports of unsanitary conditions.
Pricing Concerns
Customers expressed frustration over rising prices and additional fees, feeling that the value for money has decreased.
Mixed Experiences
While some customers praised the friendly service and quick drive-thru, others reported long waits and incorrect orders.
NG
Nathan G
5 days ago
1.0
Has to be the worst location in Oceanside. Staff are constantly rude, and unwilling to help a customer, and this location is constantly dirty. Rather than create a customer experience, every single person at this location is simply punching the clock and going through the motions. Not a single iota of competency can be found in this store. My wife ordered breakfast, paid for it, was told the order was ready by app notifications and then when I showed up to pick up the order we were told was ready, we were told our order was cancelled and nothing could be done because breakfast was over 4 minutes prior. When I asked if the value could be applied to a lunch meal, the young lady denied us and said no she was only going to cancel our order. So, instead of TRYING TO MAKE IT WORK, she decided to :
1) lose a sale
2) invite an irate customer to email her corporate office with her name and the managers name on duty.
3) once again prove why robots deserve to work at McDonalds , if the people are just as uninterested in being there as she is.
App refunds are not instant, so not only did this employee waste our time by not honoring the payment they received for a product, but now we have lost money, time, and the fuel to get here. Absolute buffoonery happening here. Fire the whole staff and replace them with iPads.
BB
Bambi
Jan 4, 2026
4.0
I put one Star for the food because it's not healthy
For me but it was good and fresh made
LW
Lisa Woolums
Dec 22, 2025
1.0
Come on people! Who’s making the fries? I got a large order of under cooked nasty fries! Monday night 12/22/24 around 5:30. Who’s making the fries! That was the worst batch of fries ever! The quarter pounder was ok. You all charge a lot of money to be serving your customers garbage! Manager! Make sure you people know how to prepare the food to be edible!
Extremely Annoyed Customer! Thru them fries in the trash! $5 + wasted!
YB
Yacht Boy
Dec 21, 2025
3.0
Good fast food with friendly service. Many day laborers loiter in the parking lot during morning hours. Restroom is horrendous. Urinal always backs up, soap dispenser frequently broke or missing. Trash can overflowing and toilet paper on the floor. Reeks of urine and scratched graffiti on the mirror. Okay place to order food on app and take to go
TC
Timothy Ceballos
Dec 18, 2025
2.0
McDonalds is on a slow downward spiral!
Prices are getting higher!
Smaller portions are being served!
The labor is being cut,
Service is getting worse!!!
McDonalds is failing!!!