Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported rude and unhelpful staff, particularly female employees, leading to a negative experience.
Food Quality
Frequent complaints about food being cold, poorly prepared, or not meeting expectations, particularly regarding fries and breakfast items.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the bathrooms and dining area, contributing to an overall negative impression.
Order Accuracy
Customers often experienced issues with missing items or incorrect orders, leading to frustration and dissatisfaction.
Long Wait Times
Several reviews mentioned long wait times both in the drive-thru and at the counter, impacting the overall service experience.
KC
K Christopher
Jan 30, 2026
4.0
This McDonald's is a neighborhood spot. It's often hit and miss, like most fast food. When it's on, the service is great and the fries are bussin'.
NG
Nathan G
Jan 7, 2026
1.0
Has to be the worst location in Oceanside. Staff are constantly rude, and unwilling to help a customer, and this location is constantly dirty. Rather than create a customer experience, every single person at this location is simply punching the clock and going through the motions. Not a single iota of competency can be found in this store. My wife ordered breakfast, paid for it, was told the order was ready by app notifications and then when I showed up to pick up the order we were told was ready, we were told our order was cancelled and nothing could be done because breakfast was over 4 minutes prior. When I asked if the value could be applied to a lunch meal, the young lady denied us and said no she was only going to cancel our order. So, instead of TRYING TO MAKE IT WORK, she decided to :
1) lose a sale
2) invite an irate customer to email her corporate office with her name and the managers name on duty.
3) once again prove why robots deserve to work at McDonalds , if the people are just as uninterested in being there as she is.
App refunds are not instant, so not only did this employee waste our time by not honoring the payment they received for a product, but now we have lost money, time, and the fuel to get here. Absolute buffoonery happening here. Fire the whole staff and replace them with iPads.
BB
Bambi
Jan 4, 2026
4.0
I put one Star for the food because it's not healthy
For me but it was good and fresh made
LW
Lisa Woolums
Dec 22, 2025
1.0
Come on people! Who’s making the fries? I got a large order of under cooked nasty fries! Monday night 12/22/24 around 5:30. Who’s making the fries! That was the worst batch of fries ever! The quarter pounder was ok. You all charge a lot of money to be serving your customers garbage! Manager! Make sure you people know how to prepare the food to be edible!
Extremely Annoyed Customer! Thru them fries in the trash! $5 + wasted!
YB
Yacht Boy
Dec 21, 2025
3.0
Good fast food with friendly service. Many day laborers loiter in the parking lot during morning hours. Restroom is horrendous. Urinal always backs up, soap dispenser frequently broke or missing. Trash can overflowing and toilet paper on the floor. Reeks of urine and scratched graffiti on the mirror. Okay place to order food on app and take to go