While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Oceanside,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Numerous customers reported unprofessional and rude service, with some feeling disrespected and discriminated against.
Food Quality
Many reviews highlighted issues with food quality, including dry chicken, unappetizing meals, and inconsistent freshness.
Cleanliness
Several customers noted unsanitary conditions, particularly in bathrooms and dining areas, leading to a negative dining experience.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and service, particularly highlighting specific staff members for their exceptional service.
App and Ordering Problems
Customers expressed frustration with the app's functionality and issues redeeming offers, leading to dissatisfaction with the ordering process.
KB
Kendra burbee
Dec 17, 2017
5.0
Good food, fast friendly service, not to expensive
Frequently Asked Questions About El Pollo Loco - Closed
What are the operating hours for El Pollo Loco in Oceanside?
El Pollo Loco in Oceanside is currently closed and does not have operating hours.
Is El Pollo Loco in Oceanside open for delivery?
El Pollo Loco offers delivery services when open, but this location is currently closed.
Can I order food from El Pollo Loco mobile app?
Yes, you can order from El Pollo Loco using their mobile app available on the Apple App Store.
What types of payment does El Pollo Loco in Oceanside accept?
They accept American Express, Check, Discover, and Visa cards as payment options.
What type of food does El Pollo Loco serve?
El Pollo Loco serves fresh, authentic Mexican food specializing in fire-grilled chicken and handmade guacamole, salsas, and dressings.
Does El Pollo Loco offer catering or drive-through services?
Yes, El Pollo Loco offers catering and has a drive-through service.
What is the address of El Pollo Loco in Oceanside?
The address is 1004 Mission Ave, Oceanside, CA 92054, United States.
What coffee shops are near El Pollo Loco in Oceanside?
Nearby coffee shops include Better Buzz Coffee Oceanside - Mission Ave. and Jerrys Street Churros, perfect spots to grab a coffee or smoothie before or after your meal.
Which other restaurants can I find near El Pollo Loco in Oceanside?
Nearby restaurants include Wendy's (fast food and burgers), Pho Bowl & Grill (Vietnamese restaurant), Valerie's Taco Shop (Mexican fast food), Sunshine Kitchen (Japanese/Sushi), and Subway (sandwich shop).
What services and shops are nearby that might be useful to visitors of El Pollo Loco?
Nearby services include Happiness Nails and Spa for beauty treatments, Chase Bank and ATM for banking, Mission Dental Care for dental needs, and Oceanside Athletic Club for fitness activities.