Wingstop

3.2
409 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Oakland Lake Park Ave. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
528 Lake Park Ave, Oakland, CA
94610, United States

Hours

Reviews

3.2
409 reviews
5 stars
140
4 stars
65
3 stars
48
2 stars
30
1 star
126

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many customers reported issues with food quality, such as cold, soggy, or over-salted items, as well as incorrect orders.

Cleanliness

Several reviews mentioned unsanitary conditions, including hair found in food and general cleanliness concerns.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.
  • MM
    makaveli
    Dec 17, 2025
    1.0
    we got there before the order was ready on doordash and our food was still cold. they also didnt let me use the bathroom lol. rico rico vegano did (awesome restaurant and definitely recommend). one girl didnt understand english very well. (which is okay but she didnt make an effort to get someone else)
  • EN
    Ebony Nicole
    Dec 14, 2025
    1.0
    They won’t answer the phone I been calling for 5 days straight after they messed up my delivery through the app. Do not order through the app or with them at all just go to another don’t waste ur time or money
  • KK
    Kayla
    Oct 25, 2025
    1.0
    Not clean, HORRIBLE customer service, waited an HOUR when they only had 4 orders on the line. cashier was cool but then we saw that he charged us for a chicken sandwich alone with a side of buffalo fries when we wanted a combo and they literally forgot the buffalo fries and our sides of sauces. and i repeat.. HORRIBLE HORRIBLE HORRIBLE customer service, no greeting, no smiles on their faces, they don’t even TALK to their customers. horrible, so glad i’m from out of town because..
  • CP
    Cristian Perafan
    Oct 20, 2025
    1.0
    I came to this place to order some wings to share at home but the staff was with a rude attitude, where you could see that they were upset, giving me a not very pleasant attention, I noticed that I had an error in my order and when I asked to correct it the cashier told me that I could not to which I asked for a refund of the money to be able to reorder correctly as seen in the previous photo the cashier did not attend to me Well, she was answering her cell phone which upset me since I also work in customer service and I am very clear about which customer service is important You can only hear arguments and vulgarities all this process to reorder it takes 20 minutes
  • LL
    LaMya
    Oct 1, 2025
    1.0
    Need to start hiring more English speaker for the phone someone who we ALL CAN understand even Latina Americans

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.