Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported mixed experiences with service, noting both friendly and rude staff, as well as issues with order accuracy.
Food Quality
Feedback on food quality was inconsistent, with some praising the taste while others complained about cold or poorly prepared items.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty dining areas and overflowing trash cans.
Drive-Thru Efficiency
Many customers appreciated the fast service at the drive-thru, although some noted long wait times during peak hours.
Safety Concerns
Some reviews highlighted safety concerns regarding the location, mentioning high crime rates and uncomfortable surroundings.
ER
Evelyn Rease
Feb 17, 2026
1.0
We ordered 2 large meals with an Oreo brownie frosty and they gave us mediums! The frosty tasted like mint which we asked about and they said it wasn't possible. That's four dollars out of my pocket I can't get back. Homeless people were where we get our food, it made me feel uneasy. The Number 8 was dryer than the desert and they kept getting our order wrong after coming here numerous times. HIGHLY DO NOT RECCOMEND.
Is the Wendy's at 189 98th Avenue in Oakland still open?
Yes, this Wendy's location in Oakland, CA is open and committed to serving you with quality food every day.
What are the drive-through hours for this Wendy's location?
Drive-through is open Monday through Sunday from 6:30 AM; Monday, Tuesday, and Sunday close at midnight, while Wednesday through Saturday close at 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, this Wendy's serves breakfast including combos, sandwiches, coffee, and sides.
Can I order delivery or takeout from this Wendy's?
Yes, Wendy's offers both delivery and takeout at this location through their app or website.
What payment methods are accepted at this Wendy's?
Payment options include American Express, Cash, Discover, MasterCard, and Visa.
Where can I find the menu and pricing for this Wendy's?
Menu and pricing can be viewed online at order.wendys.com or on the Wendy's mobile app after selecting this location.
How can I provide feedback or contact this Wendy's location?
You can contact Wendy's Customer Care via their website's contact page, call (510) 553-1260 directly, or fill out the Customer Satisfaction Survey online.
Is there a nearby gas station or convenience store to this Wendy's?
Yes, a Chevron gas station and convenience store is located nearby, convenient for refueling and shopping before or after your meal at Wendy's.
Are there coffee shops near this Wendy's where I can grab a drink?
Yes, Starbucks and Yafa Coffee are nearby coffee shops where you can enjoy coffee or smoothies before or after visiting Wendy's.
What other food options are available near this Wendy's?
Nearby food options include Subway sandwich shop, Royal Kitchen Indian Restaurant, and the El Grullo Taco Truck for diverse cuisine choices.
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