Wendy's

3.8
1548 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5211 Broadway, Oakland, CA
94618, United States

Hours

Reviews

3.8
1,548 reviews
5 stars
643
4 stars
389
3 stars
284
2 stars
102
1 star
130

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some items were fresh and delicious, while others were reported as old or poorly prepared.

Service Issues

Numerous complaints about poor customer service, including rude staff and incorrect orders.

Cleanliness

Concerns about cleanliness in the dining area and bathrooms, with reports of dirty tables and unsanitary conditions.

Drive-Thru Experience

Generally fast drive-thru service, but some customers experienced long waits and incorrect orders.

Atmosphere

The atmosphere received mixed feedback; some found it charming while others noted it was rough or unwelcoming.
  • AM
    Aune Michener
    Oct 8, 2025
    4.0
    Fried chicken sandwich without supporting chic fil a
  • IP
    Irma Perez
    Sep 16, 2025
    4.0
    For the most part, this place is good. There are two things I would recommend: 1. They tell each other in Spanish when there isn’t a product but don’t tell the customer. They seem to think people don’t understand what they’re saying. 2. The salad was old. The lettuce was wilted and the chicken tasted so fake.
  • MH
    Mark Harrison
    Sep 6, 2025
    5.0
    Yummy!
  • PH
    Phyllis Horneman
    Aug 9, 2025
    4.0
    We stopped for frosties after lunch, just ordered regular vanilla and chocolate. The person on the register apologized but said they only had vanilla right now. They said they could still do mix ins though. They mentioned cherry (not shown on the board) so we got one cherry, one brownie and one caramel. The cherry was very, very good. The caramel was mostly crunchy sugar but okay. The brownie was just terrible, texture and taste. If it was baseball, one out of 3 wouldn't be bad. Here, not so much.
  • SK
    Spring Keosoupha
    Jul 22, 2025
    1.0
    Both the food and service at this location have really went downhill. Manager is dismissive and unconcerned about the business. Food items are subpar and made carelessly. I'd highly advise going somewhere else.

Frequently Asked Questions About Wendy's

Is Oakland Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.