Safeway

3.9
2065 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopSafeway
Looking for a grocery store near you? Visit your local Safeway located at 5100 Broadway, Oakland, CA. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Safeway pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Safeway deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Safeway near you today! Safeway is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Safeway app for Safeway for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (510) 285-0782. Stop by and see why our service, convenience, and fresh offerings will make Safeway your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Safeway
5100 Broadway, Oakland, CA
94611, United States

Hours

Reviews

3.9
2,065 reviews
5 stars
1,030
4 stars
452
3 stars
210
2 stars
107
1 star
266

What are people saying?

AI-generated from recent customer reviews

Long Wait Times

Customers consistently reported extremely long wait times at checkout, often exceeding 20-30 minutes due to understaffing and the absence of self-checkout options.

Staffing Issues

Many reviews highlighted a chronic understaffing problem, with only a few cashiers available during peak hours, leading to frustration among shoppers.

Mixed Customer Service

While some customers praised individual staff members for their friendliness and helpfulness, others reported rude behavior and unprofessionalism from certain employees.

Product Availability

The store generally has a good selection of products, but issues with stock availability and quality, particularly in produce, were noted by several customers.

Store Cleanliness

The store was often described as clean and well-organized, although some customers mentioned issues with the cleanliness of bathrooms.
  • CF
    Chandra Faulkner
    5 days ago
    5.0
    Barbara the Pharmacist is the reason I shop there occasionally.
  • LC
    lalita capers
    Dec 30, 2025
    3.0
    First time shopping there in a long time. It is always dark and the employee so moody. There were good deals with your Safeway card.
  • JJ
    ja john
    Dec 29, 2025
    5.0
    My favorite Safeway because they always have what I usually wants to buy. The vegetables and fruits displays are well organized.
  • AL
    Andrew Loch
    Dec 16, 2025
    1.0
    Terribly long lines, everything is over priced, and they make you feel like a criminal when you walk in with all the layers of security and cages that get in the way of buying things. Only go here if you're desperate. Y'all just need 1 more cashier for the later shift (making the manager do it doesn't count, they've got other work to do) to prevent 20+ minute wait times to checkout.
  • KR
    Karen Reyes
    Dec 11, 2025
    1.0
    I had a great experience until I left. I accidentally went the wrong way to exit and sounded the alarm, and immediately got berated by one of the workers there. He yelled at me so badly it caused a scene and everyone was looking. I felt so embarrassed. I apologized immediately, as it was clearly a mistake, this isn’t a Safeway I normally go to so I wasn’t familiar where the exits were. He kept yelling at me. It truly was not necessary how much he yelled at me. He could’ve calmly told me that it wasn’t an exit, but he decided to ruin my day and embarrass me. I definitely won’t be coming back to that store since clearly the workers yell at people. That employee needs to learn how to talk to people, he clearly was having a bad day and decided to take it out on me.

Frequently Asked Questions About Safeway

Does Safeway accept SNAP EBT?

Yes, Safeway accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Safeway is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Safeway near me accept Apple Pay?

Yes, Safeway accepts Apple Pay and many other convenient payment methods!