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Safeway

3.9
(2079 reviews)

Business Details

5100 Broadway, Oakland, CA
94611, United States
(510) 285-0782

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopSafeway
Looking for a grocery store near you? Visit your local Safeway located at 5100 Broadway, Oakland, CA. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Safeway pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Safeway deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Safeway near you today! Safeway is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Safeway app for Safeway for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (510) 285-0782. Stop by and see why our service, convenience, and fresh offerings will make Safeway your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Safeway
5100 Broadway, Oakland, CA
94611, United States

Hours

Reviews

3.9
2,079 reviews
5 stars
1,037
4 stars
454
3 stars
211
2 stars
107
1 star
270

What are people saying?

AI-generated from recent customer reviews

Staffing Issues

Customers frequently reported long wait times at checkout due to understaffing, with many expressing frustration over the lack of cashiers and the removal of self-checkout options.

Customer Service

Feedback highlighted a mix of positive and negative experiences with staff, including instances of rudeness and unprofessional behavior, particularly in checkout situations.

Store Cleanliness

The store was generally noted for being clean and well-stocked, with some customers appreciating the variety of products available.

Checkout Experience

Many reviews pointed out the consistently long lines and slow checkout process, leading to dissatisfaction and customers abandoning their purchases.
  • ET
    Emily Thompson
    2 days ago
    5.0
    The produce section had lots of fresh options, and the staff were friendly and helpful at checkout.
  • CC
    Carl
    2 days ago
    1.0
    Your website is so unfreindly I'm unable to shop at your store. Too bad because I like your veteran discount. King Soopers has a much better website. Much friendlier. So much easier. Please model your website after theirs.
  • RM
    Ramiro Montoya
    Feb 18, 2026
    5.0
    Great customer service. Variety of food and products, inflation..we'll thanks Donald Trump.
  • PP
    Paul
    Feb 13, 2026
    5.0
    I was trying to find Potassium and Magnesium supplements for my mom, and Justin took the extra minute to look for the potassium. We couldn't find it, but I appreciate the effort
  • EP
    Elise Proulx
    Jan 25, 2026
    1.0
    In store on a Sunday evening. They have multiple cashiers who have closed their lanes. Only one lane is open and when I ask employees they basically rolled their eyes at me. One said “I don’t work at the front.” No one offered to check with a manager. 0 stars. Next time I’ll go to trader joe’s

Frequently Asked Questions About Safeway

Does Safeway accept SNAP EBT?

Yes, Safeway accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Safeway is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Safeway near me accept Apple Pay?

Yes, Safeway accepts Apple Pay and many other convenient payment methods!

Brand Certified Facts from Safeway

This information is certified by Safeway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
  • Official website
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