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Plank

4.0
(2835 reviews)

Business Details

98 Broadway, Oakland, CA
94607, United States
(510) 817-0980
http://www.plankoakland.com/

About

RestaurantBeer Garden
Located in the picturesque Oakland waterfront at Jack London Square, plank is a unique experience with over 50k square feet of indoor/outdoor space complete with a restaurant, beer garden, multiple bars, 18 bowling lanes, over 50 arcade games, a captivating prize store, and The Hub featuring a stunning 30ft media wall. Delight in a diverse menu and vibrant atmosphere while enjoying weekly events such as live music performances – making every visit to plank an unforgettable adventure.

Location

Plank
98 Broadway, Oakland, CA
94607, United States

Hours

Reviews

4.0
2,835 reviews
5 stars
1,321
4 stars
787
3 stars
379
2 stars
153
1 star
195

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted poor service, including long wait times, rude staff, and disorganization, particularly during busy periods.

Food Quality

Feedback on food quality was mixed, with some praising certain dishes while others criticized the food as overpriced and not fresh.

Atmosphere

The venue is generally seen as fun and lively, with a good atmosphere for social gatherings, but noise levels can be excessive.

Pricing Concerns

Many customers felt that the pricing for bowling and food was high relative to the quality and service received.

Staffing Problems

Several reviews noted that the establishment appeared to be understaffed, leading to delays in service and overall dissatisfaction.
  • JT
    Julie Tereba
    Feb 24, 2026
    2.0
    They charged my sister and my card independently 5 months after we went there. No notification or heads up that was happening. Of course we thought it was fraudulent and had to get new credit cards. Bad business practices!
  • TS
    Timothy steer
    Feb 20, 2026
    5.0
    This was my first experience at Plank,but definitely not my last. The food was awesome. I need more practice on my bowling and the service was excellent. I will return for more practice.
  • AD
    Annie Dehghani
    Feb 16, 2026
    3.0
    Plank is fun, and one of the few bowling alleys around now that Albany bowl is closed. So on the one hand, I'm just glad there's somewhere to go bowling. That said my recent experience really left a lot to be desired. The bad- We went on a Sunday night, and it was busy so we had to wait for a lane, fine. Used to waiting for everything in the Bay area. When we finally got a lane, the balls weren't registering and the pins wouldn't reset. We were with small children and the bumpers weren't up. It was like pulling teeth to get the staff to fix the lane and the bumpers. The front desk staff are incredibly rude and apathetic. It took a over 30 minutes for them to fix the lane. We ordered food and they brought us nachos instead of fries. About a third of the games in the arcade are broken. Some creepy guy was filming people. Etc. The good- bowling is still fun. The food is good. Our server was very kind and attentive.
  • JC
    James Carr
    Feb 5, 2026
    4.0
    A fun place to grab some food and bowl, my understanding is that it is packed on the weekends, an I wouldn't really deal with all that. Its simple bar food and bowling, but with a modern cleaned up vibe. None the less its great fun with a group, prices are high but not crazy.
  • NJ
    Natacha Jeanty
    Jan 29, 2026
    2.0
    I’m only posting because I was sent an email. Considering the cost, the customer service is really lackluster. It started when I called (there was no response to the emails) and welcomed me in when I entered Saturday afternoon. Unfortunately, it seemed like senior and more seasoned employees were the rudest. My bill included a service fee, an insurance fee, and then a credit card fee. For two pizzas, soda and an opportunity to bowl? I had to clean up and stack the dishes. I had to wait to go order drinks at the bar. I had to pick up and return all of the shoes. Oh, and we were kicked out of the section without warning. I think what’s particularly shortsighted is there were a lot of parents in attendance. I guess they figured the gratuity was built in so there was no need to work for it. When it was all said and done…we agreed not to come back. For the love of free advertising, right?

Brand Certified Facts from Plank

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Certified March 01, 2026Yext Knowledge Graph
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