McDonald's

3.6
1350 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6300 East 14th Street, Oakland, CA
94621, United States

Hours

Reviews

3.6
1,350 reviews
5 stars
539
4 stars
239
3 stars
258
2 stars
111
1 star
203

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with frequent complaints about poor communication and attitude.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Food Quality

While some customers praised the food as hot and fresh, others noted declining quality, such as cold items and smaller portions.

Cleanliness and Environment

The location received mixed feedback on cleanliness, with some noting dirty areas and a lack of public restrooms, while others found it clean and quiet.

Long Wait Times

Several customers experienced long wait times, particularly in the drive-thru, which detracted from their overall experience.
  • ND
    Natnael D.
    Nov 14, 2025
    1.0
    most McDonald’s nowadays have a designated pick up spot for delivery orders. But this particular location only have a drive-through so all the delivery drivers have to get in line just to pick up an order which is very very inefficient and frustrating I hope they will take action action to improve this
  • TE
    Tiara Evans
    Nov 2, 2025
    1.0
    Specifically about monopoly game. I order the same thing every time so I know how many monopoly pieces I should be getting. I always get 4. There were none Asked for my pieces, told they were in the bag. They are not in the bag. Showed them empty bag. They said I must have taken them out and they’re not giving any more out. They steal monopoly pieces! I know it’s Silly to be upset about this but this could have been a piece I needed to win
  • JH
    jewell hickman
    Oct 20, 2025
    1.0
    The customer service was very rude and not responding
  • MG
    Massimo GONNELLA
    Oct 11, 2025
    1.0
    Wirst McDonald's ever! They forgot the Cheesburger, the BigMac was cold and the fries not fully fried ...
  • NV
    Nicole Vorhies
    Aug 28, 2025
    1.0
    They always get my order wrong. I don't see how when I always order off the McDonald's app. Yesterday, I specifically went to this location to buy my daughter a happy meal because it said on the app they had the hello kittyXninja turtles toy available .The other two nearby locations said they were out of that toy that's why I chose this one. I understand they run out specific toys but they could have specified that on the app like they did at the other locations I checked. My daughter was so sad when she opened the happy meal box to find an Elio toy. Also, they didn't put cheese on her cheeseburger. I paid extra for the cheese and it wasn't on there. I asked for all fries on the 2nd happy instead of apple slices meal and they gave me apple slices and fries. I asked for no mustard and they put mustard on the burger. Every time I've gone here they always some how get it wrong. They've totally ripped me off before with missing items and it was impossible to communicate with anyone there because most of don't them speak or understand very much English.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 6300 East 14th Street, Oakland?

McDonald's at 6300 East 14th Street, Oakland is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery, same-day delivery, and no-contact delivery services.