Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,007 reviews
5 stars
416
4 stars
192
3 stars
183
2 stars
70
1 star
146
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers reported rude and unhelpful staff, with several instances of incorrect orders and poor customer service experiences.
Food Quality
Numerous reviews highlighted issues with food quality, including cold items, incorrect orders, and unsatisfactory preparation.
Cleanliness
Some customers noted cleanliness issues within the restaurant, including unsanitary conditions and unkempt areas.
Drive-Thru Experience
The drive-thru service received mixed feedback, with some praising speed while others complained about long waits and order inaccuracies.
Positive Experiences
Despite the negative feedback, there were also positive comments about friendly service and good food at certain times.
- ARA RNov 15, 20251.0I visited this McDonald's on two occasions. The food was luke warm at best and the Frozen Coke was almost liquid and not frozen. I will never eat at this McDonald's again. 👎👎
- JSJimy SalgadoNov 7, 20253.0Me gusta el gran desayuno. Ambiente agradable
- TCTom CruiseNov 2, 20254.0It's Mik-ee-dees through and through. There are homeless people panhandleing in drive through some of them can get aggressive so ...
- AAanil singhal (ASinghalMD)Nov 1, 20255.0Good clean facilities and bathroom. “Tough” location but very handy at Tesla station
- HKHitesh KhilwaniOct 27, 20251.0Gave me overcooked snack wraps that I paid money for, what a joke! Chicken strips were tiny and hard as a rock!
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 620 Hegenberger Rd, Oakland?
This McDonald's is open 24 hours a day, 7 days a week, including holidays.
Is McDonald's drive-thru available at this location?
Yes, the McDonald's drive-thru is open 24/7 every day of the week.
Can I order McDonald's delivery from this location?
Yes, delivery service is available 24/7 through McDonald's official delivery partners.
What are the accepted payment options at this McDonald's?
You can pay with American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's offer mobile ordering or app-based ordering services?
Yes, you can order via the McDonald's App available on Apple App Store and Google Play Store.
Are there any nearby fast food restaurants to McDonald's at 620 Hegenberger Rd?
Yes, Burger King, Chubby Freeze, Taco Bell, and another McDonald's are nearby for additional fast food options.
What nearby places can I visit before or after dining at McDonald's?
You might want to visit Planet Fitness for a workout, or pick up groceries at Safeway and Pak N Save Grocery Retail nearby.
Are there convenience stores or gas stations near this McDonald's?
Yes, nearby convenience stores and gas stations include ARCO, BP, ampm, and Shell, which can be convenient for fueling up or grabbing snacks.
Does McDonald's at this location offer any rewards or loyalty programs?
Yes, you can earn points and enjoy free food with the MyMcDonald's Rewards program.
Where can I find the full menu for McDonald's at 620 Hegenberger Rd?
The full menu is available online at McDonald's official website or through their app.