McDonald's

3.4
1452 reviews
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Business Details

2520 E 12th St, Oakland, CA
94601, United States
(510) 261-1424
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2520 E 12th St, Oakland, CA
94601, United States

Hours

Reviews

3.4
1,452 reviews
5 stars
501
4 stars
283
3 stars
271
2 stars
133
1 star
264

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with missing items or incorrect orders, leading to frustration.

Customer Service

Service quality varied significantly, with some staff being friendly and helpful, while others were rude and dismissive.

Cleanliness and Environment

The restaurant was often described as dirty, with concerns about safety due to the presence of panhandlers.

Speed of Service

While some customers experienced quick service, many noted long wait times, especially in the drive-thru.

Food Quality

Food quality was inconsistent, with reports of cold or poorly prepared items.
  • SH
    Seena H
    2 days ago
    1.0
    From start to finish it was a terrible experience. I waited 45 minutes with three other customers and there was no one else in sight, all just for a simple chicken sandwich and a medium soda.
  • S_
    Supremo _FiL
    Nov 13, 2025
    1.0
    ordered a table , food was already there, very unsatisfied
  • AC
    Ashantie Chatman
    Nov 4, 2025
    5.0
    The restaurant was clean. The staff were friendly and helpful. Fast service and also the restroom was spotless
  • SS
    SaraHope Smith
    Nov 3, 2025
    1.0
    While this location usually ticks, tonight was SOOOOooooOO bad I had to write in. I went in first for myself & the fries were pasty… they were not golden nor crispy. The McChicken burger tasted like the recipe was off… not made right. They seemed like rookies who didn’t know how to run the store. Reluctantly I went back when my partner got off work. It was before 4 am when I pulled up. The customer service was a ZERO. They didn’t answer at the teller. So I pulled up to the window. While I was waiting a guy who had just ordered came back for a stir stick. I asked her if they were open. Even tho a big banner says open 24 hrs they were cleaning & not coming to the window. I knocked & she said yes they were open & then walked away without talking my order. I waited & waited & then just C wanted to know when they were going to start talking orders, cuz I could get to the next closest McDs in 10 minutes. Finally around 4:15 I got someone to answer when they were going to re-open. They said in another 10 minutes. If they had said that initially I would’ve left right away. I pulled out & found Jack in the box open & ready to serve right around the corner. Came back … the fries were crispy…. But NO salt. - It’s amazing how Bad McDs fries are without salt! & they didn’t ask what sauce, so my McMeal bag came without any sauce /ketchup.
  • RM
    Rickyg Martinez
    Oct 20, 2025
    4.0
    ALRIGHT!!
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Frequently Asked Questions About McDonald's

What are the regular in-store hours for McDonald's at 2520 E 12th St, Oakland?

The McDonald's at 2520 E 12th St, Oakland is open daily from 6:00 AM to 12:00 AM.

Does this McDonald's restaurant offer delivery service?

Yes, McDonald's provides delivery service with options including same day delivery and no-contact delivery.