While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Oakland,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Customers generally praised the food for its flavor and quality, with many highlighting specific dishes like the chicken and burritos.
Service Issues
Several reviews mentioned problems with order accuracy and slow service, particularly during busy times.
Cleanliness
While some customers noted the restaurant was clean, others reported unsanitary conditions, particularly in the bathrooms.
Staff Attitude
Feedback on staff friendliness was mixed, with some customers praising individual employees while others reported rudeness or indifference.
LP
Love Peace
Feb 12, 2026
4.0
Employee need to listen to order details and get everything done correctly. I repeated my order 3x and they still got it wrong.
TH
Tiffany Harnsongkram
Feb 11, 2026
5.0
I ordered a delivery and though it was going to be 'fast food'. I was so impressed with the quality of the ingredients and flavors in all the dishes. Better than my home cooking. Delivery was fast and tidy. I wish all fast food was this healthy !
JB
Joy Burke
Dec 16, 2025
5.0
The dishes arrived promptly and beautifully prepared. The service flow was excellent.
BT
BTS RM left toe
Dec 14, 2025
5.0
Got the Grande Avocado Chicken Bowl, Chipotle Chicken Avocado Burrito, tacos al carbon, quesadillas i think, and Chicken Avocado Burrito with a side of mac n cheese which was a lil too cheesy for me 🥴 the cashier girl was pretty friendly and it was very clean! The tacos al carbon where a little dry as all the ingredients were inside a white tortilla! i loved my avocado chicken bowl, very filling n yummy 🫰 will definitely come back
What are the regular hours of operation for El Pollo Loco in Oakland?
El Pollo Loco is open daily from 9:30 AM to 11:00 PM.
What time does El Pollo Loco serve dine-in customers?
Dine-in service is available every day from 9:30 AM to 9:00 PM.
Until what time can I order delivery from El Pollo Loco?
Delivery is available daily from 9:30 AM to 11:00 PM.
Does El Pollo Loco offer catering services?
Yes, El Pollo Loco offers catering services.
Can I order El Pollo Loco meals online or through an app?
Yes, you can order online via their website or use the El Pollo Loco app for quick ordering.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express and Visa cards.
Where is El Pollo Loco located in Oakland?
El Pollo Loco is located at 2506 International Blvd, Oakland, CA 94601, USA.
Is there a nearby fast food restaurant where I might go after visiting El Pollo Loco?
Yes, Jack in the Box and McDonald's are nearby fast food options if you want to try something different after El Pollo Loco.
Are there any automotive services near El Pollo Loco if I need car repair while visiting?
Speedy Auto Service and Steves Auto are nearby automotive repair shops you can visit.
What nearby places of worship are around El Pollo Loco?
Nearby churches include Iglesia De Dios Pentecontes, The Church of Higher Consciousness, and Oakland Spanish SDA Church, which you might visit before or after dining.
Brand Certified Facts from El Pollo Loco
This information is certified by El Pollo Loco and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: