Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Oakland,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- Drive-throughAvailable
Location
Hours
Reviews
4.2
1,438 reviews
5 stars
826
4 stars
306
3 stars
161
2 stars
58
1 star
87
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the flavor and quality of the food, though there were complaints about dry chicken and missing ingredients.
Service Issues
Several reviews highlighted slow service, long wait times, and inconsistent customer service experiences.
Cleanliness
While some customers noted cleanliness in the restaurant, others reported unsanitary conditions and issues with the bathrooms.
Staff Friendliness
Mixed feedback on staff friendliness; some customers appreciated the service while others reported rudeness and inattentiveness.
- JBJoy BurkeDec 16, 20255.0The dishes arrived promptly and beautifully prepared. The service flow was excellent.
- BTBTS RM left toeDec 14, 20255.0Got the Grande Avocado Chicken Bowl, Chipotle Chicken Avocado Burrito, tacos al carbon, quesadillas i think, and Chicken Avocado Burrito with a side of mac n cheese which was a lil too cheesy for me 🥴 the cashier girl was pretty friendly and it was very clean! The tacos al carbon where a little dry as all the ingredients were inside a white tortilla! i loved my avocado chicken bowl, very filling n yummy 🫰 will definitely come back
- CCColleen CoolishDec 3, 20254.0Fast food chicken. Decent taste
- 303SCANOR 06Nov 26, 20255.0Si pollo a la plancha muy rico quieres probar... pollo loco debes visitar. 🍗🍗 muy rico salido de la plancha a tu plato. Muy bonito ambiente y las personas muy amables. La manager Lulú muy atenta y alegre.
- LCLucinda CampbellNov 25, 20254.0Ordered chips and guacamole didn't get the chips and chicken thigh not cooked all through.
Frequently Asked Questions About El Pollo Loco
What are the regular hours of operation for El Pollo Loco in Oakland?
El Pollo Loco is open daily from 9:30 AM to 11:00 PM.
What time does El Pollo Loco serve dine-in customers?
Dine-in service is available every day from 9:30 AM to 9:00 PM.
Until what time can I order delivery from El Pollo Loco?
Delivery is available daily from 9:30 AM to 11:00 PM.
Does El Pollo Loco offer catering services?
Yes, El Pollo Loco offers catering services.
Can I order El Pollo Loco meals online or through an app?
Yes, you can order online via their website or use the El Pollo Loco app for quick ordering.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express and Visa cards.
Where is El Pollo Loco located in Oakland?
El Pollo Loco is located at 2506 International Blvd, Oakland, CA 94601, USA.
Is there a nearby fast food restaurant where I might go after visiting El Pollo Loco?
Yes, Jack in the Box and McDonald's are nearby fast food options if you want to try something different after El Pollo Loco.
Are there any automotive services near El Pollo Loco if I need car repair while visiting?
Speedy Auto Service and Steves Auto are nearby automotive repair shops you can visit.
What nearby places of worship are around El Pollo Loco?
Nearby churches include Iglesia De Dios Pentecontes, The Church of Higher Consciousness, and Oakland Spanish SDA Church, which you might visit before or after dining.