Chipotle Mexican Grill

3.6
398 reviews
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Business Details

3271 Lakeshore Ave, Oakland, CA
94610, United States
(510) 788-6900
https://locations.chipotle.com/ca/oakland/3271-lakeshore-ave?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1738
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About

Fast Food RestaurantMexican Restaurant
Chipotle Oakland Lakeshore is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
3271 Lakeshore Ave, Oakland, CA
94610, United States

Hours

Reviews

3.6
398 reviews
5 stars
169
4 stars
80
3 stars
53
2 stars
26
1 star
70

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food freshness, dryness, and incorrect orders, leading to dissatisfaction.

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with some customers feeling ignored or mistreated.

Cleanliness

Several customers noted that the store was often dirty, with concerns about unsanitary conditions.

Order Accuracy

Frequent complaints about missing items and incorrect orders, particularly with online and to-go orders.

Portion Sizes

Customers expressed frustration over small portion sizes and inconsistency in ingredient amounts.
  • SA
    Silvart Arabian
    Dec 24, 2025
    1.0
    The store smells bad. You can tell the food is not fresh but especially not expected at Christmas eve!!! I was trying to ignore all that and eat to see this black little insect in my food. Very disappointing.
  • KL
    Ken Li
    Nov 27, 2025
    2.0
    I’d been going to another Chipotle restaurant in Berkeley (and others) and really pleased at the great flavors and quality of the meat. Sadly, my experience with my to go order here (carne asada special) had really dry meat - unpleasant to eat. It’s kinda turned me off to all chipotle restaurants (it’s the memory of great flavors that motivates me to go back)
  • WY
    werring yuli
    Oct 13, 2025
    1.0
    Me and five friends ate here (different orders) and EVERYONE had diarrhea . There is something WRONG
  • AY
    Annie Yuen
    Sep 26, 2025
    1.0
    they forgot half the stuff on my bowl and didn’t notify me, it’s missing lettuce, corn, and sour cream 🤦🏻‍♀️
  • KO
    Kaya O
    Sep 16, 2025
    5.0
    My favorite place
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Oakland Lakeshore serve?

Chipotle Oakland Lakeshore serves customizable Mexican fast-casual food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the operating hours for Chipotle Oakland Lakeshore?

The restaurant is open daily from 10:45 AM to 11:00 PM.