Business Details
About
Mexican Restaurant
Chipotle Oakland Broadway & 30th is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
535 reviews
5 stars
253
4 stars
109
3 stars
55
2 stars
31
1 star
87
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders and missing items, particularly with online and takeout orders.
Portion Sizes
Numerous reviews mentioned consistently small portion sizes, leading to dissatisfaction among customers.
Customer Service
Feedback highlighted poor customer service experiences, including rudeness from staff and lack of helpfulness.
Cleanliness
Several customers noted unsanitary conditions, including dirty tables and restrooms being out of order.
Food Quality
Mixed reviews on food quality, with some praising specific items while others reported cold or poorly prepared food.
- SSshazaman SalimanNov 16, 20251.0Very bad location very bad customer service. I recommend no one go there if I can give below one star I would love to.
- TWTowanda WallaceNov 10, 20251.0As usual, today I had to return to this store for something being WRONG after arriving home! First off my food was COLD! I arrived at 12:58 & my pickup time was for 1pm, AO WHY WAS MY FOOD COLD⁉️ Secondly, after taking 2 bites, I noticed the GUACAMOLE I ORDERED WAS NOT IN MY BURRITO! I returned to the store, & had to wait AGAIN for customers AFTER ME to get serviced! WHAT IS THE POINT OF ONLINE ORDERS IF U STILL HAVE TO WAIT ⁉️ First she asked did I want a side of guacamole. WAS THAT WHAT I INITIALLY ASKED FOR⁉️😡 Then the worker made my burrito over eventually, with the same gloves touching all surfaces & going back to speak with her manager, in the office for approval to remake something THEY DID INCORRECTLY to began with!Then after making the food, she was about to hand me the burrito but changed her mind after looking at the bag with the old one. So she made sure to throw it away before handing my new one! While i LIVE EXTRAS, the burrito WAS SO LARGE THAT IT COULD NOT BE CONTAINED!!! If i want a bowl with a tortilla on the side i would’veASKED for one!!! The lettuce was horrible! I WILL NEVER EVER EAT HERE AGAIN!!! Glad I found a place MUCH BETTER FOR LESS! I didn’t go there bc i needed to be somewhere asap. But yeah, Chipotle has played in my face for the LAST TIME in the BAY!!!
- SSSamantha SantosNov 4, 20253.0Everything was good except the cashier girl was extremely rude and I think her name was cesyl. she was an asian girl.
- DDDerrick DOct 28, 20251.0This Chipotle is consistent…consistently bad at not getting online/takeout orders correct and always forgetting items. Also portion sizes are consistently small. Just got a steak quesadilla with 5 cubes at steak. They’re on the wrong side of consistent.
- LDLisa DavisSep 13, 20255.0My go-to spot. Sometimes the food to go can be packed sloppy .... And sometime ya just don't know what ya gonna experience when going in there. Otherwise it's copacetic.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill at Oakland Broadway & 30th offer?
Chipotle offers Mexican fast-casual cuisine with customizable menu options like burritos, bowls, quesadillas, tacos, and salads.
What are the operating hours of Chipotle Mexican Grill at Oakland Broadway & 30th?
The restaurant is open daily from 10:45 AM to 10:00 PM.
Does Chipotle at this location offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How does Chipotle ensure the quality of its ingredients?
Chipotle uses only 53 real ingredients and prioritizes sourcing from farms with humane and sustainable practices as part of their Food with Integrity principles.
Can I order online or via an app for this Chipotle location?
Yes, you can order online at https://order.chipotle.com/ or use the Chipotle app available in the Apple App Store.
Does Chipotle Oakland Broadway & 30th accept gift cards and credit cards?
Yes, they offer services including gift cards and accept credit cards for payment.
Is Chipotle Mexican Grill at this location welcoming to LGBTQ customers?
Yes, the location is welcoming to LGBTQ customers, providing an inclusive environment.
What are some nearby places to visit before or after dining at Chipotle Oakland Broadway & 30th?
Nearby places include Walgreens Specialty pharmacy, Sprouts Farmers Market for organic groceries, and Starbucks for coffee or smoothies. These spots offer convenient options for shopping or refreshments surrounding your visit to Chipotle.
Where can I find banking services near Chipotle Oakland Broadway & 30th?
Nearby banking options include Chase Bank and Summit Bank Foundation, which provide financial services and ATMs close to Chipotle.
Are there any healthcare facilities near Chipotle at Oakland Broadway & 30th?
Yes, nearby healthcare options include Rockport Healthcare hospital, Oakland Healthcare & Wellness Center retirement home, and various medical doctors such as Clare Moynihan, MD and Grace S. Eng, MD for specialized care.