Brand Certified
Ben & Jerry's
4.5(343 reviews)
Certified by Ben & Jerry's • Mar 01, 2026
Business Details
505 Embarcadero West, Oakland, CA
94607, United States
Certified by Ben & Jerry's • Mar 01, 2026
(510) 663-3477
Certified by Ben & Jerry's • Mar 01, 2026
https://www.benjerry.com/jacklondon
Certified by Ben & Jerry's • Mar 01, 2026
About
Certified by Ben & Jerry's • Mar 01, 2026
Ice Cream ShopSnack ShopCandy StoreBakeryCatererBen & Jerry's
Head to our Oakland ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
Details
- TakeoutAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Ben & Jerry's • Mar 01, 2026
Hours
Certified by Ben & Jerry's • Mar 01, 2026
Reviews
4.5
343 reviews
5 stars
245
4 stars
59
3 stars
13
2 stars4
1 star
22
What are people saying?
AI-generated from recent customer reviews
Ice Cream Quality
Many customers praised the delicious and interesting flavors, though some reported issues with ice cream texture and temperature.
Customer Service
The staff received numerous compliments for being friendly, helpful, and providing great service.
Cleanliness
While many reviews noted the location was clean, some customers mentioned unsanitary conditions and a stale smell.
Pricing Concerns
Several customers expressed dissatisfaction with high prices and inconsistent portion sizes.
Location Appeal
The location is frequently described as great, with a nice atmosphere and convenient access.
- KGKatherine GaoFeb 10, 20265.0Love Ben and Jerry’s! Their ice cream flavors are always so interesting and I love their ice cream texture.
- KCKelsey ChanFeb 10, 20265.0The employee was so nice when my team came in!
- JSJohn smithFeb 9, 20265.0Service was super good and good ice cream
- EGElias GrigsbyFeb 7, 20265.0AMAZING ICE CREAM I LOVE GETTING BJ'S!!!!!! (Ben and jerrys(of course))
- JVJackie ValadezFeb 7, 20265.0Great service, great ice cream loved everything
Frequently Asked Questions About Ben & Jerry's
What kind of ice cream flavors does Ben & Jerry’s in Oakland offer?
They offer euphoric Ben & Jerry’s ice cream flavors served in the style of the original scoops from 1978, including waffle cones, shakes, and sundaes.
What are the operating hours for Ben & Jerry’s Jack London shop?
They are open Monday to Thursday from 12:00 PM to 9:30 PM, and Friday to Sunday from 12:00 PM to 11:00 PM.
What types of payment methods are accepted at Ben & Jerry’s in Oakland?
They accept American Express, Android Pay, Apple Pay, cash, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.
Does Ben & Jerry’s Jack London offer any pickup or delivery options?
Yes, they offer in-store pickup, curbside pickup, same-day delivery, and no-contact delivery services.
Is Ben & Jerry’s in Oakland family-friendly and accessible?
Yes, the shop welcomes families and has a wheelchair accessible entrance.
Can I order ice cream cakes or catering services at Ben & Jerry’s Oakland?
Yes, they provide ice cream cakes and ice cream catering services, including mobile catering options.
Where is Ben & Jerry’s located in Oakland?
It is located at 505 Embarcadero West, Oakland, CA 94607, USA, in Jack London Square area.
Which nearby restaurants could I visit before or after enjoying ice cream at Ben & Jerry’s?
Nearby dining options include Greedy Greg’s (burgers and seafood), Tony Roma’s (barbecue), Yoshis Jazz Club and Japanese Restaurant, and TGI Friday’s (burgers).
Are there nearby entertainment venues close to Ben & Jerry’s Jack London?
Yes, key nearby venues include Regal Jack London cinema, The Dinner Detective Murder Mystery Show, and Oaktown Jazz Workshops offering music and performing arts.
What nearby transportation or parking facilities can help me get to Ben & Jerry’s?
You can use nearby parking like Jack London Waterfront Parking and Washington Street And Embarcadero West Garage. Public transit and travel services such as Visit Oakland are also close by to assist visitors.
Brand Certified Facts from Ben & Jerry's
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Certified March 01, 2026Yext Knowledge Graph
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