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Ben & Jerry's Oakland ice cream shop menu item range, including waffle cones, sundaes, shakes, fresh packed pints, and more!
Brand Certified

Ben & Jerry's

4.5
(343 reviews)

Business Details

505 Embarcadero West, Oakland, CA
94607, United States
(510) 663-3477
https://www.benjerry.com/jacklondon

About

Ice Cream ShopSnack ShopCandy StoreBakeryCatererBen & Jerry's
Head to our Oakland ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.

Details

  • TakeoutAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Ben & Jerry's
505 Embarcadero West, Oakland, CA
94607, United States

Hours

Reviews

4.5
343 reviews
5 stars
245
4 stars
59
3 stars
13
2 stars
4
1 star
22

What are people saying?

AI-generated from recent customer reviews

Ice Cream Quality

Many customers praised the delicious and interesting flavors, though some reported issues with ice cream texture and temperature.

Customer Service

The staff received numerous compliments for being friendly, helpful, and providing great service.

Cleanliness

While many reviews noted the location was clean, some customers mentioned unsanitary conditions and a stale smell.

Pricing Concerns

Several customers expressed dissatisfaction with high prices and inconsistent portion sizes.

Location Appeal

The location is frequently described as great, with a nice atmosphere and convenient access.
  • KG
    Katherine Gao
    Feb 10, 2026
    5.0
    Love Ben and Jerry’s! Their ice cream flavors are always so interesting and I love their ice cream texture.
  • KC
    Kelsey Chan
    Feb 10, 2026
    5.0
    The employee was so nice when my team came in!
  • JS
    John smith
    Feb 9, 2026
    5.0
    Service was super good and good ice cream
  • EG
    Elias Grigsby
    Feb 7, 2026
    5.0
    AMAZING ICE CREAM I LOVE GETTING BJ'S!!!!!! (Ben and jerrys(of course))
  • JV
    Jackie Valadez
    Feb 7, 2026
    5.0
    Great service, great ice cream loved everything

Frequently Asked Questions About Ben & Jerry's

What kind of ice cream flavors does Ben & Jerry’s in Oakland offer?

They offer euphoric Ben & Jerry’s ice cream flavors served in the style of the original scoops from 1978, including waffle cones, shakes, and sundaes.

What are the operating hours for Ben & Jerry’s Jack London shop?

They are open Monday to Thursday from 12:00 PM to 9:30 PM, and Friday to Sunday from 12:00 PM to 11:00 PM.

Brand Certified Facts from Ben & Jerry's

This information is certified by Ben & Jerry's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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