Business Details
About
Ice Cream ShopSnack ShopCandy StoreBakeryCatererBen & Jerry's
Head to our Oakland ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
Details
- TakeoutAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
327 reviews
5 stars
232
4 stars
56
3 stars
13
2 stars4
1 star
22
What are people saying?
AI-generated from recent customer reviews
Ice Cream Quality
Many customers praised the delicious flavors and quality of the ice cream, although some reported issues with texture and temperature.
Customer Service
The staff received numerous compliments for being friendly and helpful, but there were also complaints about poor service and unprofessional behavior from some employees.
Location and Atmosphere
The shop's location and atmosphere were frequently highlighted as enjoyable, making it a popular spot for both locals and visitors.
Pricing Concerns
Several reviews mentioned high prices for ice cream and inconsistent portion sizes, leading to dissatisfaction among some customers.
- JGJessicaFernando Guerrero-Avila1 day ago5.0Yummy ice cream! A favorite of all time! If you ride the ferry make sure to stop by
- EREvan RodenJan 4, 20265.0Great place! Friendly staff, fast service, lots of options, and very clean inside.
- MAmaliyah ahmadJan 4, 20265.0this place is delicious and they are fast with their work and it always is nice and cold and looks just like the picture
- BTBrooks TrotmoreJan 3, 20265.0Amazing ice cream amazing shop the workers were super nice
- SHSujin HanDec 29, 20255.0There are so many delicious flavors, I can’t choose! I love this place so much!
Frequently Asked Questions About Ben & Jerry’s
What kind of ice cream flavors does Ben & Jerry’s in Oakland offer?
They offer euphoric Ben & Jerry’s ice cream flavors served in the style of the original scoops from 1978, including waffle cones, shakes, and sundaes.
What are the operating hours for Ben & Jerry’s Jack London shop?
They are open Monday to Thursday from 12:00 PM to 9:30 PM, and Friday to Sunday from 12:00 PM to 11:00 PM.
What types of payment methods are accepted at Ben & Jerry’s in Oakland?
They accept American Express, Android Pay, Apple Pay, cash, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.
Does Ben & Jerry’s Jack London offer any pickup or delivery options?
Yes, they offer in-store pickup, curbside pickup, same-day delivery, and no-contact delivery services.
Is Ben & Jerry’s in Oakland family-friendly and accessible?
Yes, the shop welcomes families and has a wheelchair accessible entrance.
Can I order ice cream cakes or catering services at Ben & Jerry’s Oakland?
Yes, they provide ice cream cakes and ice cream catering services, including mobile catering options.
Where is Ben & Jerry’s located in Oakland?
It is located at 505 Embarcadero West, Oakland, CA 94607, USA, in Jack London Square area.
Which nearby restaurants could I visit before or after enjoying ice cream at Ben & Jerry’s?
Nearby dining options include Greedy Greg’s (burgers and seafood), Tony Roma’s (barbecue), Yoshis Jazz Club and Japanese Restaurant, and TGI Friday’s (burgers).
Are there nearby entertainment venues close to Ben & Jerry’s Jack London?
Yes, key nearby venues include Regal Jack London cinema, The Dinner Detective Murder Mystery Show, and Oaktown Jazz Workshops offering music and performing arts.
What nearby transportation or parking facilities can help me get to Ben & Jerry’s?
You can use nearby parking like Jack London Waterfront Parking and Washington Street And Embarcadero West Garage. Public transit and travel services such as Visit Oakland are also close by to assist visitors.