Came in this morning, and the old lady that took my order was very rude and nasty, literally huffing and puffing throughout the whole interaction. I could not imagine working customer service and speaking to someone the way this woman did. When I later opened my food there were long hairs inside my wrap. Really disgusting, will not be back.
HB
Hez B
2 days ago
1.0
2nd time in 2 days extra food was added onto my order that I was charged for food I did not order. Whatever indian woman is working the second window right now told me that chicken nuggets are part of the big mac meal and charged me extra for chicken nuggets that I did not order. Yesterday I was charged for an extra bottle of water I did not order and wasnt goven chocolate milk with our happy meals. I had to explain her error for 10 minutes as i was getting yelled at by people behind me because of the delay. This almost caused a road rage incident. This same woman has messed up my order multiple times and then tried to gaslight me. I wasn't the lower sackville location drive thru at about 2:10 pm today May 18th.
DA
Darren The Adventurer
May 10, 2026
1.0
Was there Sunday may 10th at 8:45 am. Order from drive thru. The girl on the mic had a very sarcastic tone in her voice. As if my ordering was the problem. My experience returning might be thought over. If you don't like your job move on. Your customers are your bread and butter. Than going to the windows and seeing she is the only one working the mic and coffee area and such, I can now see that this store is out of touch with the values of people. Shame on you McDonald's
KF
Kristy Fournier
May 7, 2026
1.0
This has to be the absolute worst place I've been too. The service here is absolute garbage. As a doordasher you are basically invisible. They dont look at you or ignore you while your order is sitting on the shelf. You have to insert yourself to have them give you your order. Also so many of them are downright rude.
There is one older woman there as well who assumes every woman with a short haircut is a man and just says sir to every one I've seen there which is also absolutely ridiculous.
LS
LOVEPREET SINGH
May 7, 2026
1.0
Subject: Complaint Regarding Incorrect Order and Missing Ingredients
Hello,
I am writing to report an issue with my recent McDonald’s order. Unfortunately, I received the wrong order, and the food items did not contain the correct ingredients that I had specifically ordered. Some ingredients were missing, while other items were added incorrectly.
Because of this mistake, I was unable to properly enjoy my meal. I paid for a specific order and expected it to be prepared accurately, but the order I received did not match what was shown or requested in the app.
This experience was frustrating and disappointing, especially after waiting for the order. I kindly request that this matter be reviewed and that an appropriate resolution be provided, such as a refund, replacement, or compensation for the inconvenience caused.
I would appreciate a response as soon as possible.
Thank you for your time and understanding.
What are the opening hours for dining in at McDonald's Lower Sackville?
McDonald's Lower Sackville is open 24 hours a day, 7 days a week for dining in.
When is the drive-through service available at this McDonald's location?
The drive-through at McDonald's Lower Sackville operates 24/7 every day of the week.
Can I order delivery from McDonald's Lower Sackville at any time?
Yes, delivery is available 24 hours a day, 7 days a week at this location.
What types of meals does McDonald's Lower Sackville serve?
They serve breakfast, lunch, and dinner.
What payment options are accepted at McDonald's Lower Sackville?
Accepted payment methods include American Express, Cash, Discover, Mastercard, and Visa.
Does McDonald's Lower Sackville have a children's menu?
Yes, they offer a children's menu for their younger customers.
What is the dress code at McDonald's Lower Sackville?
The attire is casual at McDonald's Lower Sackville, making it suitable for families and individuals alike.
Are there any nearby parks where families can relax after visiting McDonald's Lower Sackville?
Yes, Cornwallis Park is nearby and offers a great place for families to relax or enjoy outdoor activities after their meal.
What nearby stores can I visit for automotive parts when I come to McDonald's Lower Sackville?
You can visit NAPA Auto Parts - NAPA Sackville or Carquest Auto Parts located close to McDonald's Lower Sackville.
Are there any fitness centers near McDonald's Lower Sackville if I want to exercise before or after my meal?
Yes, Curves gym is nearby, offering a convenient option to fit in a workout around your visit to McDonald's.
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