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McDonald's

3.4
(2,277 reviews)

Business Details

517 Sackville Drive, LOWER SACKVILLE, NS
B4C 2S1, Canada
(902) 865-4823
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
517 Sackville Drive, LOWER SACKVILLE, NS
B4C 2S1, Canada

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 184 items

Explore offerings from McDonald's on 517 Sackville Drive in LOWER SACKVILLE, with popular breakfast, beef, chicken, and sandwiches & wraps available at this location.

McDonalds English Menu

184 items

Reviews

3.4
2,277 reviews
5 stars
796
4 stars
460
3 stars
369
2 stars
168
1 star
484
  • NT
    nestor tesoro
    Nov 1, 2026
    1.0
    I’ve been waiting for my food order for 30 minutes now. My order number is 730. Another customer, who was equally frustrated after waiting almost the same amount of time, finally spoke up. His number was 732, just two numbers after mine, yet somehow his order was attended to first. What made things even worse was seeing the lady at the service counter actually arguing with the customer instead of addressing the situation professionally. There were almost 10 dine-in customers experiencing the same frustrating wait. To make matters worse, a drive-thru customer even had to come inside because she had been waiting for almost 45 minutes! Seriously? This is what customer service has come down to? Long waiting times are already frustrating, but the lack of urgency, accountability, and professionalism makes the experience even worse. Customers deserve better than this.
  • CR
    Cameron Rizzolo
    Oct 31, 2026
    1.0
    Store isn’t being operated and managed properly. Employees seem stressed and unable to fluctuate the orders properly. Wait times exceed 50 minutes for a simple base combo for a dine in customer. Would recommend upper management figure out how to actually manage this store properly before they keep losing clients to other companies that have their business together. If I could rate any lower I would.
  • DR
    Dawn Richardson
    Oct 16, 2026
    1.0
    I stopped by this location after leaving the location in Dartmouth and ask them to replace my iced coffee as the one I received at the other location was bitter, and I was already on the highway when I realized that my coffee didn’t taste good so I just figured I would head to the next closest location instead of turning around to go back to the Dartmouth location… I was in the drive-through for between five and 10 minutes. Three different people talk to me at the window and they gave me a really hard time about replacing my coffee because it wasn’t the same franchisee owner… They don’t replace things if it’s not from the same owner and I don’t think that is very good customer service.
  • GP
    George P
    Oct 14, 2026
    1.0
    ⭐ Very Bad Customer Service and Disappointing Experience.. We placed an online order for drive-thru pickup. We provided the PIN to the staff, and they confirmed our name and order details, which were also displayed on the screen. They welcomed us to pick up our order, and I arrived at the pickup point in less than 40 seconds. However, when I arrived, the staff suddenly claimed they had no information about our order and told us it had been cancelled. I showed them the order details and payment confirmation, proving that the order had already been paid for. What was even worse was the extremely rude behaviour of one of the female staff members. Instead of properly checking what had happened, she treated us very poorly. I am pretty sure something went wrong on their side, because the order had just been confirmed moments earlier. This was a very frustrating experience, and the way we were treated was completely unacceptable.
  • BB
    Bailey Beal
    Oct 10, 2026
    1.0
    Stopped in on our trip through at 11am ordered 6 bacon egg mcmuffins, an ice coffee and an orange juice. I proceeded to stand in the restaurant for 50 minutes watching doordash and drive thru orders within minutes of the order coming in, going out with the driver all while over 20 of us stood there waiting an hour for our meals. I am assuming orders larger than mine probably waited even longer. After finally asking what was going on we were told "they were still waiting on the mcmuffins" I am not sure if they have a sloth on staff but it doesnt take me an hour to make 6 sandwiches. A quick stop at a fast food restaurant turned into a wait I could have sat down at a diner, finished a full meal and been back on the road in half the time. I am not sure what kickback McDonalds gets from doordash for prioritizing their orders but the service here was absolutely abysmal, avoid this place at all costs. For my hour wait I got 2 medium fries in compensation so know that is what an hour of your time wasted is worth to them. I dont expect any meaningful response to this beyond some AI generated apologies and platitudes, just want to discourage people from visiting this location.

Frequently Asked Questions About McDonald's

What are the opening hours for dining in at McDonald's Lower Sackville?

McDonald's Lower Sackville is open 24 hours a day, 7 days a week for dining in.

When is the drive-through service available at this McDonald's location?

The drive-through at McDonald's Lower Sackville operates 24/7 every day of the week.

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Certified November 01, 2026Yext Knowledge Graph
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