I had a very disappointing experience at this McDonald’s. The service was extremely slow, and my order took much longer than expected. Staff seemed to be moving around the kitchen without much urgency, while customers were waiting for long periods of time. When I finally received my order, the quality was not great and did not meet expectations. Overall, the experience felt unorganized and inefficient. I hope management improves both service speed and food quality in the future.
MT
Maverick Turner
3 days ago
1.0
I thought i've been to a "slow mcdonalds" before. This is a whole new level of slow. Waited nearly 20 minutes for my simple order, while there were only maybe 3 or 4 other people waiting, who were also complaining. One person even stormed out, yelling about how bad the wait was.
AT
Art Tolbart
May 8, 2026
1.0
went there at 12am ordered a mc double meal regulare with an extra mc double realizied they gave me large fries that i did not order and the mc doubles were dry and very un apetizing i did not finish the first tried the second no better i do go to Mcdonalds in sprifield can say never had that issue
so i will not be returning as this isnt the first time but i will say between noon and 6 never had an issue
KS
Katherine Snitent
May 6, 2026
5.0
Went in few days ago and I ordered a Quarter Pounder and a large Iced tea, I essentially got charged for a meal instead of just the sandwich and drink. Initially I very nicely approached the first worker I seen ( A young lady with black and brown hair and Green Colored eyes ) and asked how this could be fixed ( I am a very anxious person so usual I wouldn’t say anything but from $8 to almost $14 When I really didn’t want the French Fries was quite wild for me ) She was very understanding and super sweet and very accommodating to what I needed, Apologizing ( Even though she wasn’t the one who made the mistake) Did not make me feel wrong for it as some do, She Called over what I believed to be her manager and then they gave me the difference back on my order. While I waited for my order she conversated with me We shared a few laughs and then Once it was ready she got it bagged and handed it off to me, I expressed my thanks and appreciation for her positive attitude and absolute amazing customer service skills. She said “ You are so welcome hun, and Hearing that means a lot to me, I hope you have an amazing night” . If it weren’t for this young lady working that night I truly don’t feel it could have been handled as well as a lot of the other employees in this restaurant seem to always have A negative attitude towards their customers. I should have asked her name but whoever she is needs to be uplifted and recognized for the amazing work that She is putting into providing the Amazing standard we as customers expect!!!
AA
Auxe
May 3, 2026
1.0
If I could give a zero, I would. The little girls who were working on the night of May 2nd, going into May 3rd at 12:30, were seriously disrespectful. I asked for a cup of water because I forgot to ask for it at the speaker, the manager and the little girl at the window looked at her manager and said "no. We have a line up. You have to go back around because were busy". News flash, you work at a fast food place. Of course its going to be busy and you'll have a line up. Anyways it was just a cup of water and she could've charged me $0.10 for the cup, I didn't know we were depriving people of free water now lol. Anyways, do better as a manager and next time say "sure, not a problem" now that would've been good customer service.
What are the general operating hours of McDonald's at 25 Nantucket Avenue?
McDonald's at 25 Nantucket Avenue is open 24 hours a day, seven days a week.
During what hours is the restaurant's delivery service available?
Delivery service is available 24/7, from midnight to 11:59 PM every day.
Does McDonald's offer drive-through service, and when is it available?
Yes, the drive-through is open 24 hours daily, from midnight to 11:59 PM.
Are there options for in-store pickup and delivery at this McDonald's location?
Yes, the location offers both in-store pickup and delivery services.
What meals are served at this McDonald's?
McDonald's serves breakfast, lunch, and dinner at this location.
What payment methods are accepted at McDonald's on Nantucket Avenue?
Payment options include American Express, Cash, Discover, Mastercard, and Visa.
Is McDonald's on Nantucket Avenue family-friendly and do they welcome children?
Yes, they welcome families and children, offering a children's menu as well.
What nearby places can help me navigate or visit before going to McDonald's?
You can use the Dartmouth Macdonald Bridge for convenient access, and visit Dartmouth Shopping Centre nearby for additional shopping before or after your meal.
Are there other dining options near McDonald's at this location?
Nearby dining options include Domino's Pizza, Wendy's, Subway, and Tim Hortons, all within a short distance.
Where can I find essential services near this McDonald's?
Essential services near McDonald's include Canada Post for mailing, Shoppers Drug Mart and Pharmaprix for pharmacy needs, and RBC Royal Bank ATM for banking.
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