Looking for a grocery store near you? Visit your local Safeway located at 5720 Nave Dr, Novato, CA. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Safeway pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Safeway deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Safeway near you today!
Safeway is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Safeway app for Safeway for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (415) 881-9256. Stop by and see why our service, convenience, and fresh offerings will make Safeway your favorite local supermarket!
Feedback indicates a mix of positive and negative experiences with staff, with some praising friendly employees while others report rude service and long wait times.
Cleanliness
Many customers noted that the store is clean and well-maintained, although some mentioned issues with restrooms.
Pricing
Several reviews highlighted that prices are perceived as high compared to competitors, with some customers expressing frustration over expensive items.
Product Availability
Customers frequently reported issues with stock levels, mentioning that items are often out of stock or expired.
Deli and Bakery
The deli and bakery received positive remarks for quality, although some customers experienced long wait times for service.
HT
Huong Tran
2 days ago
1.0
Ridiculous they only have one lane open on weekdays with an old lady. Expecting her to work all by herself
KP
Kevin Powers
Feb 20, 2026
2.0
Friday night rush hour and only 2 registers open. Working your cashiers to death. Need to have more people on staff, there’s zero reason for people to wait 30 minutes to get checked out. It’s not that you’re short staffed, it’s because you don’t want to pay for more employees.
CG
Carl Goodman
Feb 15, 2026
2.0
Yuck, Beware : Opened a 5-lb bag of flour & found flour moths inside. There wasn’t a problem returning it.
BR
B R
Feb 14, 2026
1.0
Feb 14th, this Safeway was PACKED with people. My register had 5 people in front of me. The Cashier, Brenda B, took 25 minutes to check out the 5 people in front of me. Brenda either no situational awareness that the store was busy or she didn't care because she treated the first two lady customers in her line as if they were catching up like old friends. If she was talking to the ladies, her hands weren't moving. Even after closing out the first lady she just kept talking and didn't start ringing up the next lady. This happened again and again. I get being friendly, but there was a long line at her register and Brenda clearly wanted to keep talking to everyone with her life story.
Next came the 3 seperate mexican gentleman who had 2 items each, flowers/chocolates and it was very clear that none of them understood what she was saying because they didnt speak english. She didn't even know these people and she goes onto a rant about how expensive flowers are on Valentines day, why the florists charge so much extra on this day and the five days prior. She repeated her negative "fun facts" to each guy, each time and it was painfully awkward to watch because these gentlemen just wanted to pay and leave.
Finally reaching the register I comment "Dang, that 25 minute wait line is crazy." Brenda B responds with "It wasn't 25 minutes, don't be over dramatic."
That was really not the response I expected, to be spoke to with such disrespect or looked down. As soon as she started talking of course her hands didn't move. I reinarated it was a long wait and Brenda just wanted to keep arguing like this was some Facebook argument post online and that I didn't just wait 25 minutes just to get two items. I finally said "I just want to pay" to get her to stop talking and just do the basics of her job. She then had to leave the register to do something real quick.
At this point I don't care about the disrespectful attitude and I don't even care if you're friendly. Learn some sense of urgency if each register has a long line over 5 people on a holiday or just stop being so selfish with disrespecting the customers time. We shouldn't be waiting on you because your treat your place of employment like some high school gathering.
Yes, Safeway accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Safeway is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.
Does Safeway near me accept Apple Pay?
Yes, Safeway accepts Apple Pay and many other convenient payment methods!
Does Safeway near me have a pharmacy?
Yes, Safeway located at 5720 Nave Dr, Novato, CA has a pharmacy.
How do you use Safeway Points?
To use your Points, just enter your phone number or swipe your Loyalty Card at the fuel pump at a participating station prior to gassing up! Your fuel price will reflect the number of Points you opt to use on each transaction. Note: Points are eligible up to a 25-gallon limit. Maximum Points limits may vary by area. To use your Points, first sign in, then select Safeway for U™ on the menu bar. From there, click on Rewards to see your summary and available Points. Select the Points you wish to redeem. Then just enter your phone number or swipe your loyalty card at checkout and your discounts and/or freebies will automatically be deducted from your total!
Is Safeway located at 5720 Nave Dr, Novato, CA hiring?
Safeway is hiring! We’re building inclusive teams from coast to coast. If you're ready to join our friendly team of associates, we’d love to meet you.
Can I send groceries to another person as a gift?
Yes! Safeway now offers a convenient grocery gifting option. You can easily send groceries to friends, family, or loved ones by selecting “Make this order a gift” at checkout. Just enter the recipient’s information, add a personalized message if you’d like, and we’ll handle the rest. It’s a simple way to send fresh groceries, pantry staples, or household essentials as a thoughtful gift—perfect for holidays, birthdays, or just because.
Does Safeway accept SNAP EBT for grocery purchases?
Yes, Safeway accepts SNAP EBT for eligible grocery purchases, including grocery delivery and Drive Up & Go™ pickup orders.
Can I pay at Safeway using Apple Pay?
Yes, Safeway accepts Apple Pay along with many other convenient payment methods.
Does the Safeway at 5720 Nave Dr, Novato, CA have a pharmacy?
Yes, this Safeway location has a pharmacy to help with immunizations and prescription refills.
What are the operating hours for Safeway in Novato?
Safeway is open daily from 5:00 AM to 11:00 PM, with adjusted holiday hours on certain dates.
What pickup and delivery services does Safeway offer?
Is an appointment required for a COVID-19 vaccine at this Safeway?
Yes, a COVID-19 vaccine appointment is required at this location. Visit www.safeway.com/covid-19 to check eligibility and schedule.
Can I send groceries as a gift through Safeway?
Yes, you can send groceries to another person as a gift by selecting "Make this order a gift" at checkout.
Are there any nearby banks to Safeway at 5720 Nave Dr?
Yes, nearby are U.S. Bank and US Bank, as well as a U.S. Bank ATM which can help you with financial transactions before or after your grocery visit.
Where can I get a coffee near Safeway Novato?
Starbucks is located nearby, providing a convenient spot to grab a coffee either before or after shopping at Safeway.
Are there dining options near Safeway Novato?
Yes, nearby dining options include ZENSHI Handcrafted Sushi, McDonald's, Super Duper Burgers, Tavola Italian Kitchen, World Famous Hotboys Chicken, Sonoma Latina Grill, Yogen Fruz, Thailand Restaurant, Teriyaki Madness, and Toast Restaurant, offering a variety of cuisines to enjoy.
Brand Certified Facts from Safeway
This information is certified by Safeway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: