Safeway

4.0
1242 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopSafeway
Looking for a grocery store near you? Visit your local Safeway located at 5720 Nave Dr, Novato, CA. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Safeway pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Safeway deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Safeway near you today! Safeway is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Safeway app for Safeway for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (415) 881-9256. Stop by and see why our service, convenience, and fresh offerings will make Safeway your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Safeway
5720 Nave Dr, Novato, CA
94949, United States

Hours

Reviews

4.0
1,242 reviews
5 stars
609
4 stars
318
3 stars
170
2 stars
53
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates inconsistent customer service, with some employees being friendly while others are reported as rude or unhelpful.

Cleanliness

The store is generally noted for being clean, although some reviews mention issues with restroom cleanliness.

Pricing

Many customers feel that prices are high compared to competitors, with some expressing frustration over perceived price gouging.

Product Availability

Customers frequently report issues with stock levels, noting that popular items are often out of stock.

Checkout Experience

Long wait times at checkout are a common complaint, with insufficient staff leading to delays.
  • RE
    Reese Elise
    Dec 30, 2025
    1.0
    Starbucks! Can someone tell me why a venti medicine ball tea/honey citrus tea was nearly at this Starbucks? I even had to look it up and it said 3-4.50!
  • MR
    Maklin Reales
    Dec 6, 2025
    5.0
    It's just Safeway
  • AH
    Amanda Hardy
    Nov 29, 2025
    5.0
    Its gotten expensive compared to other locations but still really nice workers there so it feels comfortable more than many others I've been to.
  • AC
    Aleksei Chern
    Nov 20, 2025
    1.0
    Very rude personnel
  • JG
    Jessica Graham
    Nov 15, 2025
    3.0
    Customer service is lacking. Management seems to be nonexistent and they are always short-staffed.

Frequently Asked Questions About Safeway

Does Safeway accept SNAP EBT?

Yes, Safeway accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Safeway is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Safeway near me accept Apple Pay?

Yes, Safeway accepts Apple Pay and many other convenient payment methods!